Hi,
Does DX Diagnostics point out any errors?
(Start / Run / dxdiag)
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
|I am new as well. I installed directx and it completed. However, when I try
| to use (google earth) for an example, it tells to try it in the directx mode.
| I do and it tells me to select 1024x768 pixels which I already have selected.
| I goes back to 800x600 for some reason. I cannot select 32 bit any more for
| some reason. Thanks so much..... Heath
|
| "Jimmy S." wrote:
|
| > Hi clecointre,
| >
| > If DirectX 9 gives you an error indicating that it cannot
| > copy a required file and you're running XP, try these
| > steps one at a time to see which one solves the problem:
| >
| > 1. Make sure you're using an Administrator's account
| >
| > 2. Click Start / Control Panel / Administrative Tools / Services
| > Scroll down to "Cryptographic Services", double click it and
| > change Startup type to: Automatic and click the "Start" button.
| >
| > 3. Install Service Pack 2 from the Windows Update Site
| >
| > 4. Close all programs including antivirus / firewall software
| >
| > 5. Right click your C:\Windows folder, select Properties and
| > uncheck the "Read-only" Attribute. Click OK on the popup box
| > to "Apply changes to this folder, subfolder, and files". (default.)
| >
| > Hope this helps you fix that error that you and previous others have
| > reported. Please let me know which of the 6 steps worked for you.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| >
| >
| > | Hello there,
| > | I am new at this and getting frustrated; I bought a PC game (Sims2)
| > | requiring DirectX 9.0c but I only have 8.1b....I tried to install 9.0c it
| > | from the game disc but it always freezes at a file called d3d8thk.dll during
| > | setup/installation. So I tried to download 9.0c from the microsoft site, but
| > | when I run the set-up/installation it also freezes at this file (d3d8thk.dll)
| > | and says that "Directx could not copy a required file" - installation failed.
| > | I tried disabling all background tasks, and even rebooted my computer a
| > | couple of times, but no matter how much I try, it always fails when that file
| > | is to be copied.
| > | Does anyone know what I can do? Any suggestions will help - thanks so much
| > | for your time!
| > |
| >
| >
| >
