B
Bill Marriott
I bought my laptop in the USA about 2 years ago,it is a
Sony PCG-FXA36, it had Microsoft XP Home Edition
Preloaded. After downloading the latest updates from
Microsoft the CD Rom will not work. When i restart the
system i get an error message saying that windows has
prevented the drivers for Direct CD from loading as this
will make windows unstable. I have followed the link that
comes up, which takes you to the Roxio website, i have
also phoned Roxio and after downloading all their
suggestions ( 4.5 Hours of it ) Error message still comes
up. The Drive is a CD/CDR/DVD combi drive, and the DVD
part still works perfecly. I got the 6 CD set of Recovery
Discs with the system but because the CD Rom will not
work I cant use them. Is there anyone out there that can
help.. PLEASE
Sony PCG-FXA36, it had Microsoft XP Home Edition
Preloaded. After downloading the latest updates from
Microsoft the CD Rom will not work. When i restart the
system i get an error message saying that windows has
prevented the drivers for Direct CD from loading as this
will make windows unstable. I have followed the link that
comes up, which takes you to the Roxio website, i have
also phoned Roxio and after downloading all their
suggestions ( 4.5 Hours of it ) Error message still comes
up. The Drive is a CD/CDR/DVD combi drive, and the DVD
part still works perfecly. I got the 6 CD set of Recovery
Discs with the system but because the CD Rom will not
work I cant use them. Is there anyone out there that can
help.. PLEASE