Digital Camera Driver

  • Thread starter Thread starter Tim
  • Start date Start date
T

Tim

Vista appears to be incompatible with the driver for my Canon SD Powershot
1000.
Have searched Canon website, aand spoken to tech support. They say it is
MS's problem. Suggestions/
 
Tim said:
Vista appears to be incompatible with the driver for my Canon SD Powershot
1000.
Have searched Canon website, aand spoken to tech support. They say it is
MS's problem. Suggestions/
Click to expand...


Wrong way around. Your camera software is incompatible with Vista, that is
to say, Canon have failed to release drivers.

Try connecting the camera to the PC with the USB cable supplied. Vista
should detect the camera's memory card as a removable drive and give you
facilities to download the pictures..
 
Tim said:
Vista appears to be incompatible with the driver for my Canon SD Powershot
1000.
Have searched Canon website, aand spoken to tech support. They say it is
MS's problem. Suggestions/
Click to expand...

If Mike Hall's suggestion doesn't work for you you can simply use a card
reader to get your files from the memory card to your computer.
 
I understand Mike's point, but Cannon insists that the MS Vista universal
drivers wre supposed to be compatible with the SD powershot 1000, so Cannon
is not planning to upgrade its driver.

I have tried (long before Mike's message) to connect the deive to my
Vista-based laptop via the USB Cable Cannon supplied, to no avail.

And while I appreciate Peter's suggestion, it should be my obligation to buy
a card reader to gain the functionality that Vista and Cannon both promised,
and that I have laready paid for, twice!!
 
Tim said:
I understand Mike's point, but Cannon insists that the MS Vista universal
drivers wre supposed to be compatible with the SD powershot 1000, so
Cannon
is not planning to upgrade its driver.

I have tried (long before Mike's message) to connect the deive to my
Vista-based laptop via the USB Cable Cannon supplied, to no avail.
Click to expand...

What happens? Do you get an error message? Any sign of the camera being
recognized? Pings? Does Device Manager show anything? I use my Canon SD600
often between my XP and Vista machines with no problem being recognized.
Did this ever work and stop? Is your camera in the right mode? (turned on
and switched into the computer attach mode (bottom most position on mine)).
Does The USB cable work with other USB devices? Does your USB work in
general with other devices? Did you try other USB ports?
Bob F.
 
Bob F. said:
What happens? Do you get an error message? Any sign of the camera being
recognized? Pings? Does Device Manager show anything? I use my Canon
SD600 often between my XP and Vista machines with no problem being
recognized. Did this ever work and stop? Is your camera in the right
mode? (turned on and switched into the computer attach mode (bottom most
position on mine)). Does The USB cable work with other USB devices? Does
your USB work in general with other devices? Did you try other USB ports?
Bob F.
Click to expand...


After having connected the camera to the computer, double click on computer
to see if an extra removable drive has appeared..

Do other USB devices show up ok?

Also, get this update for Vista..

http://www.microsoft.com/downloads/d...displaylang=en
 
/karinafinny/ said:
My Thinkpad has Windows Vista and it is not reading the camera at all
(not even as an external drive, anything)

Message when camera connected with USB and clicked "on"

"installing device driver software" -->

"device driver software was not successfully installed"

I was on the phone with Canon support for about an hour last week and
tried everything from installation to rebooting, etc. He said to
"wait around" for some new Vista/Canon updates - whatever that means!


Any advice would be great. I agree that it's stupid that I have to
buy a card reader just because Canon SD1000/Vista can't be
compatible!
Click to expand...

Card readers are dirt cheap, and use of same may save wear and tear on the
fragile USB plug cover. The card cover seems a bit more robust, but
that's on an A570 is, not the 1000.

Canon's WEB site says...
"Most Canon digital cameras that support the Picture Transfer Protocol
(PTP) standard will connect to PCs running Windows Vista and allow for
basic image transfer functionality. This includes all Canon digital
cameras produced in the last several years. Please see the table below
to see if your camera model is Vista compatible." The 1000 is not
listed as being INcompatible with Vista.

PTP-compatible cameras should require no special driver; just plug them
in, then turn on the camera. A drive letter appears in Windows
Explorer/My Computer. Apparently though, that isn't working for you.
 
/karinafinny/ said:
PTP-compatible cameras should require no special driver; just plug
them in, then turn on the camera. A drive letter appears in Windows
Explorer/My Computer. Apparently though, that isn't working for
you.

This isn't working for me and that's the strangest part.

So I guess it's a good advice/way of looking at it to buy a SD card
reader to "minimize wear and tear" of the USB drive. Is there a SD
card reader anyone recommends that's reliable for under $10 around?
Click to expand...

A USB drive isn't the issue - the small, rubberized cover used to keep
dirt out of the camera's USB port is what I was referring to. They tend
to break, at the hinge.

For the card reader, check the Net to get a feel of what's available.
Readers often handle multi-formats, so be sure that yours is among
them.

Circuit City, Fry's, Best Buy, office outlets and other stores sell card
readers, and they're often on sale.
 
hello. i have similar problems with my canon camera.....so i did what another
member advised ....I delected the infcache.inf file.....and now I have a
problem with booting up my computer.....it takes forever for it to boot
up...and i get black screens that just sit there during boot.....any
suggestions....????
i tried restoring to an earlier date...but the restore was
unsuccessful....????
 
My old computer had windows '98. I bought a Vivitar digital camera, model
ViviCam 3718s. It worked fine on win '98 but I get an error message when I
try to use it on my new computer with Vista. Why wouldn't Vista be designed
to be compatible with older technology such as this in my case and these
other cases with other brands of cameras? I was just talking to someone
today who had a $400 canon that's only a couple of years old and can't figure
out why she can't use it on vista. I think I should make my next computer an
apple.
 
slick5066 said:
My old computer had windows '98. I bought a Vivitar digital camera, model
ViviCam 3718s. It worked fine on win '98 but I get an error message when
I
try to use it on my new computer with Vista. Why wouldn't Vista be
designed
to be compatible with older technology such as this in my case and these
other cases with other brands of cameras? I was just talking to someone
today who had a $400 canon that's only a couple of years old and can't
figure
out why she can't use it on vista. I think I should make my next computer
an
apple.
Click to expand...


Its as much a case of drivers and support software not being made available
by the camera manufacturers.

You could use a memory card reader..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
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