Difficulty trying to insert a media clip

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G

Guest

Hello All -

Can anyone help with this problem?

Namely - Inserting a media clip into powerpoint. Whenever I attempt to insert a media clip (it's an avi file) Powerpoint crashes (PPT has encountered a problem and needs to close).
What's gwanin'?

Any help appreciated.
 
When you send the error report, what is MS's advice? Have you installed all
the updates and Service Packs? What version of PowerPoint? Does the AVI
clip play in the Media Player? Do you have the most current DirectX
installed?

Sorry for the load of questions, but the trouble-shooting tree gets very
complicated very fast if we have to cover all possible variables. These
will help us prune the branches.

--
Bill Dilworth, Microsoft PPT MVP
===============
Please spend a few minutes checking vestprog2@
out www.pptfaq.com This link will yahoo.
answer most of our questions, before com
you think to ask them.

Change org to com to defuse anti-spam,
ant-virus, anti-nuisance misdirection.
..
..


samskimilla said:
Hello All -

Can anyone help with this problem?

Namely - Inserting a media clip into powerpoint. Whenever I attempt
Click to expand...
to insert a media clip (it's an avi file) Powerpoint crashes (PPT
has encountered a problem and needs to close).
 
[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PPT 2003
that you just created in PPT 2003? -
http://support.microsoft.com/?id=329820]

Hello,

Did you know that you can automatically send a crash Microsoft nearly any
time an Office 2002 or Office System 2003 application crashes?

When the crash occurs a crash reporting dialog will appear with a message
that begins something like: "Microsoft Office <application> has encountered
a problem and needs to close. We are sorry for the inconvenience."

When this occurs:

1) Click on "What data does this report contain?
2) Note down the following information:

* AppName:
* AppVer:
* AppStamp:
* ModName:
* ModVer:
* ModStamp:
* fDebug:
* Offset:

3) There might also be a "bucket" number. If so, note down that number as
well.
3) Click "Close"
4) Click "Send Error Report

If you post the information noted in steps 2 and 3 above to this newsgroup
I might be able to verify whether or not this is already a known issue and,
if it's known, possibly a way to avoid or fix the problem in the future.

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
 
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