Diane - Please Help!

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Guest

I posted this yesterday, but no help was given. Can you
help?

I am using WinXP Pro, OfficeXP and QuickbooksPro 2003.
When I synchronize my QB customer accounts to my OL
Contacts, nothing appears in Contacts. I go back to the
QBSync Log and I find the following error message on every
customer name. "Unable to create an Outlook or MS
Exchange record. Lack of network access to MS Exchange
Server can cause this problem." Thinking the problem was
a corrupted file in XP or Office, I ran repairs on both.
I still get the same error messages. I am not familiar
with Exchange Server. Can anyone out there help or direct
me to someone who can? Thanks in advance.
 
do you use exchange server? if you don't know, you probably don't. Why kind
of email account is set up in outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, Visual Quick Start Guide - OneNote 2003


http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
 
I'm using POP/SMTP type????
-----Original Message-----
do you use exchange server? if you don't know, you probably don't. Why kind
of email account is set up in outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, Visual Quick Start Guide - OneNote 2003


http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30


I posted this yesterday, but no help was given. Can you
help?

I am using WinXP Pro, OfficeXP and QuickbooksPro 2003.
When I synchronize my QB customer accounts to my OL
Contacts, nothing appears in Contacts. I go back to the
QBSync Log and I find the following error message on every
customer name. "Unable to create an Outlook or MS
Exchange record. Lack of network access to MS Exchange
Server can cause this problem." Thinking the problem was
a corrupted file in XP or Office, I ran repairs on both.
I still get the same error messages. I am not familiar
with Exchange Server. Can anyone out there help or direct
me to someone who can? Thanks in advance.


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