Dialling from contact manager

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I can't seem to get MCM ti dial. When I press the phone icon the number
appears of my contact. I select the number and press dial. My 56Kps modem
kicks in and dials. The person I am dialling phone rings but when answered
they cannot hear anything on their side. On my side my headphones and mic
play through the soudcard, but I cannot hear any dialling tone or the other
person on the other side of the line. Are there any settings that I need to
change or patches I need to get?
 
Albert,

Your problem is very likely not a BCM issue rather it is probably hardware
related. Do you you know for sure if your PC modem is voice capable or is it
a data only modem?

-THP
 
Hi Tim,

Thanks for your reply. My modem is voice, data and fax enabled. Rather I
think the problem lies that the modem is not communicating with the soundcard
in some way. So maybe I need some settings are out. What do you think?

A
 
I vaguely recall reading something way back when it first was released about
Windows XP SP2 wreaking havoc with certain PC modems.

-THP
Hi Tim,

Thanks for your reply. My modem is voice, data and fax enabled. Rather I
think the problem lies that the modem is not communicating with the soundcard
in some way. So maybe I need some settings are out. What do you think?

A
Albert,
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Yip. Sounds about right. What do I do now? Any advice?

Tim P via OfficeKB.com said:
I vaguely recall reading something way back when it first was released about
Windows XP SP2 wreaking havoc with certain PC modems.

-THP
Hi Tim,

Thanks for your reply. My modem is voice, data and fax enabled. Rather I
think the problem lies that the modem is not communicating with the soundcard
in some way. So maybe I need some settings are out. What do you think?

A
Albert,
Click to expand...
[quoted text clipped - 12 lines]
person on the other side of the line. Are there any settings that I need to
change or patches I need to get?
Click to expand...
Click to expand...
Click to expand...
 
Find out who the OEM of your modem (What brand) is and check their website
for any downloadable SP2 driver updates, etc.

-THP


Yip. Sounds about right. What do I do now? Any advice?
I vaguely recall reading something way back when it first was released about
Windows XP SP2 wreaking havoc with certain PC modems.
Click to expand...
[quoted text clipped - 14 lines]
Click to expand...
 
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