Dialing properties being ignored when dialling from Outlook.

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  • Start date Start date
G

Guest

Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try and dial
a contact and have configured the dialling properties to insert the 9 for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin
 
Processing Dialing properties requires that the number be stored in
international format. Is it?
 
Hi Russ,

Do you mean is the Dialling properties number in international format or the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.


Russ Valentine said:
Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]
Gavin said:
Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try and
dial
a contact and have configured the dialling properties to insert the 9 for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin
Click to expand...
Click to expand...
 
That's the problem then. The number in Outlook must be in international
format:
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]
Gavin said:
Hi Russ,

Do you mean is the Dialling properties number in international format or
the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.


Russ Valentine said:
Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]
Gavin said:
Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try
and
dial
a contact and have configured the dialling properties to insert the 9
for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin
Click to expand...
Click to expand...
Click to expand...
 
Thats great Russ, thanks for your help.

Russ Valentine said:
That's the problem then. The number in Outlook must be in international
format:
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]
Gavin said:
Hi Russ,

Do you mean is the Dialling properties number in international format or
the
contact?

If its the contact, then the number isjust typed as dialled, i.e. 07967
234567.


Russ Valentine said:
Processing Dialing properties requires that the number be stored in
international format. Is it?
--
Russ Valentine
[MVP-Outlook]
Hi,

Im trying to dial my personal contacts in Outlook through a PBX which
requires a 9 to get an outside line. I have found that when you try
and
dial
a contact and have configured the dialling properties to insert the 9
for
you, Outlook ignores the dialling properties.

The only way it will work is to renumber all your Contact telephone
numbers
to include the 9, not good when you have 300 or so.

Any help would be apprciated.

Gavin
Click to expand...
Click to expand...
Click to expand...
 
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