Dial-In on Windows 2000 Server

  • Thread starter Thread starter Rainer Budde
  • Start date Start date
R

Rainer Budde

Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a Windows
2000 Server located in the USA. This Server is directly connected with an US
Robotics Modem for Remote Access via Dial-In. On the Server was "Routing and
Remote Access" activated and all works fine (I could dial-in into the
server). Now I´m so stupid and I deactivated accidentally "Routing and
Remote Access" and nothing works anymore.

On the Server there was only a Dial-In Connection installed. I´ve tried to
reinstall the Dial-In Connection with my customer like the following steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow and
the service was started.

These settings are the same like the old dial-in settings, which are worked
for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
 
If the modem is not even detecting a ring, the modem or phone cabling may be
faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
Hi Richard,

the modem cabling and the telephone number is ok. The dial-in works until
yesterday (until i deactivated the remote access) since half a year.

Regards

Rainer

Richard G. Harper said:
If the modem is not even detecting a ring, the modem or phone cabling may
be faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a
Windows 2000 Server located in the USA. This Server is directly connected
with an US Robotics Modem for Remote Access via Dial-In. On the Server
was "Routing and Remote Access" activated and all works fine (I could
dial-in into the server). Now I´m so stupid and I deactivated
accidentally "Routing and Remote Access" and nothing works anymore.

On the Server there was only a Dial-In Connection installed. I´ve tried
to reinstall the Dial-In Connection with my customer like the following
steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow and
the service was started.

These settings are the same like the old dial-in settings, which are
worked for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
Click to expand...
Click to expand...
 
Same answer, sadly. If the modem is not acknowledging that the line is
ringing at all, then you have a coincidental problem. If the modem is
acknowledging the ring but not picking up then you have a configuration
issue.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi Richard,

the modem cabling and the telephone number is ok. The dial-in works until
yesterday (until i deactivated the remote access) since half a year.

Regards

Rainer

Richard G. Harper said:
If the modem is not even detecting a ring, the modem or phone cabling may
be faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a
Windows 2000 Server located in the USA. This Server is directly
connected with an US Robotics Modem for Remote Access via Dial-In. On
the Server was "Routing and Remote Access" activated and all works fine
(I could dial-in into the server). Now I´m so stupid and I deactivated
accidentally "Routing and Remote Access" and nothing works anymore.

On the Server there was only a Dial-In Connection installed. I´ve tried
to reinstall the Dial-In Connection with my customer like the following
steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow
and the service was started.

These settings are the same like the old dial-in settings, which are
worked for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
Click to expand...
Click to expand...
Click to expand...
 
Hi Richard,

I´ve setup a test enviroment with the same settings. In my test enviroment
the modem answers, but the connections couln´t be established successfully.
I don´t see the user authentification dialog. The dialin-modem answers but
the dial-out modem rings and rings. I think the dial-out modem couldn´t get
the information that the dial-in modem already answers. Does you or anybody
know whats wrong? Did I forget something?

Best regards

Rainer

Richard G. Harper said:
Same answer, sadly. If the modem is not acknowledging that the line is
ringing at all, then you have a coincidental problem. If the modem is
acknowledging the ring but not picking up then you have a configuration
issue.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi Richard,

the modem cabling and the telephone number is ok. The dial-in works until
yesterday (until i deactivated the remote access) since half a year.

Regards

Rainer

Richard G. Harper said:
If the modem is not even detecting a ring, the modem or phone cabling
may be faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a
Windows 2000 Server located in the USA. This Server is directly
connected with an US Robotics Modem for Remote Access via Dial-In. On
the Server was "Routing and Remote Access" activated and all works fine
(I could dial-in into the server). Now I´m so stupid and I deactivated
accidentally "Routing and Remote Access" and nothing works anymore.

On the Server there was only a Dial-In Connection installed. I´ve tried
to reinstall the Dial-In Connection with my customer like the following
steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow
and the service was started.

These settings are the same like the old dial-in settings, which are
worked for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
Click to expand...
Click to expand...
Click to expand...
 
Hi,

I´ve found the solution. If you deactivate the Routing and Remote Service
while you are connected you must configure the Routing and Remote Service
with Manual Settings. Then you must deactivate the Routing and Remote
Service. Next Step is to reboot your system. Then you configure a new
"Incoming Connection" and all works fine.

Hope this help to other people with the same problem.

Best Regards

Rainer

Rainer Budde said:
Hi Richard,

I´ve setup a test enviroment with the same settings. In my test enviroment
the modem answers, but the connections couln´t be established
successfully. I don´t see the user authentification dialog. The
dialin-modem answers but the dial-out modem rings and rings. I think the
dial-out modem couldn´t get the information that the dial-in modem already
answers. Does you or anybody know whats wrong? Did I forget something?

Best regards

Rainer

Richard G. Harper said:
Same answer, sadly. If the modem is not acknowledging that the line is
ringing at all, then you have a coincidental problem. If the modem is
acknowledging the ring but not picking up then you have a configuration
issue.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi Richard,

the modem cabling and the telephone number is ok. The dial-in works
until yesterday (until i deactivated the remote access) since half a
year.

Regards

Rainer

If the modem is not even detecting a ring, the modem or phone cabling
may be faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a
Windows 2000 Server located in the USA. This Server is directly
connected with an US Robotics Modem for Remote Access via Dial-In. On
the Server was "Routing and Remote Access" activated and all works
fine (I could dial-in into the server). Now I´m so stupid and I
deactivated accidentally "Routing and Remote Access" and nothing works
anymore.

On the Server there was only a Dial-In Connection installed. I´ve
tried to reinstall the Dial-In Connection with my customer like the
following steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow
and the service was started.

These settings are the same like the old dial-in settings, which are
worked for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
Click to expand...
Click to expand...
Click to expand...
 
Glad to hear you got it sorted out in the end.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Rainer Budde said:
Hi,

I´ve found the solution. If you deactivate the Routing and Remote Service
while you are connected you must configure the Routing and Remote Service
with Manual Settings. Then you must deactivate the Routing and Remote
Service. Next Step is to reboot your system. Then you configure a new
"Incoming Connection" and all works fine.

Hope this help to other people with the same problem.

Best Regards

Rainer

Rainer Budde said:
Hi Richard,

I´ve setup a test enviroment with the same settings. In my test
enviroment the modem answers, but the connections couln´t be established
successfully. I don´t see the user authentification dialog. The
dialin-modem answers but the dial-out modem rings and rings. I think the
dial-out modem couldn´t get the information that the dial-in modem
already answers. Does you or anybody know whats wrong? Did I forget
something?

Best regards

Rainer

Richard G. Harper said:
Same answer, sadly. If the modem is not acknowledging that the line is
ringing at all, then you have a coincidental problem. If the modem is
acknowledging the ring but not picking up then you have a configuration
issue.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi Richard,

the modem cabling and the telephone number is ok. The dial-in works
until yesterday (until i deactivated the remote access) since half a
year.

Regards

Rainer

If the modem is not even detecting a ring, the modem or phone cabling
may be faulty or you may have the wrong phone number.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Hi,

I´ve a very big problem and I hope that anybody can help me. I´ve a
Windows 2000 Server located in the USA. This Server is directly
connected with an US Robotics Modem for Remote Access via Dial-In. On
the Server was "Routing and Remote Access" activated and all works
fine (I could dial-in into the server). Now I´m so stupid and I
deactivated accidentally "Routing and Remote Access" and nothing
works anymore.

On the Server there was only a Dial-In Connection installed. I´ve
tried to reinstall the Dial-In Connection with my customer like the
following steps:

1. "Make new connection" clicked
2. "Accect incoming connections" choosed
3. Modem chossed (this was only the one modem in the selection list)
4. "Do not allow virtual private connections" was checked
5. A User with administration rights was choosen
6. Protocol TCP/IP
-> Properties -> "Allow callers to access my local network"
-> Properties -> "Specify IP address" -> IP Pool was specified

7. After these steps "Routing and Remote Access" has a green-up-arrow
and the service was started.

These settings are the same like the old dial-in settings, which are
worked for 2 hours.

If I try to dial-in the Modem doesnt answer. It doesn´t ring. Nothing
happens.

Does anybody know whats wrong? Did I forget something?

Hope for any help

Best regards

Rainer
Click to expand...
Click to expand...
Click to expand...
 
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