Diagnostics Policy Service won't start

  • Thread starter Thread starter squire
  • Start date Start date
S

squire

I have a problem with Vista Home Premium (surprise!)

I have a connection to a home wireless network, which works: 2 computers
running XP can access it. Up until a couple of days ago mine was working too.
Now everytime I open internet explorer v.7, it won't display the webpage.
Network Diagnostics won't work because the Diagnostics Policy Service won't
start (even after trying to manually start as administrator) and I get the
msg: "Error 5: Access is denied" even though all users have full control and
read permissions.

I have also tried:
* ringing Microsoft tech support: they can't help me
* system restore: won't work or fails to complete restore
* run the repair function through bios (the computer just goes back to
startup with the same problem
* uninstall the most recent update (KB940510). Strangely, it appear in the
'update history' folder, but not in the 'installed updates' folder, so I
can't uninstall it.
* starting Windows Firewall or the DHCP client service - same problems

Any ideas short of a complete re-install of vista? I'm beginning to suspect
there's something wrong with one of the registry keys &/or system files, but
I'm not computer literate enough to know how/what to change.

Cheers
 
I'm sure there are several technical ways to address this security error,
but perhaps the best way for you is to go at it wholesale. Unless you have
spent a lot of time with Permissions so far, resetting to defaults may be a
good solution for you. My thinking is, 'It worked before, so change it
back".

HOW TO Reset Security Settings Back to the Defaults:
http://support.microsoft.com/default.aspx?scid=kb;en-us;313222

If this diagnostic problem is just a side issue, you may have luck with IE
pages by simply clearing the IE cache. IE, tools menu, "Delete Browsing
History"
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Mark L. Ferguson

..
 
squire
I have the exact same problem word for word.
mine started on march 8th. I'm starting to think this hos some thing to do
with windows uptate. I can't do a repair and it won't start my wireless too.
I hope someone figures this out.
 
I also have the exact same problem and also am connected wireless but with no
internet connection, I have a suspision it is also a windows update that
caused it, please someone help us resolve this.
 
Jesse said:
I had the same thing happen last night, boy was I mad! It started when
I interrupted some sort of update. I fixed my computer by doing a
system restore. I didn't lose any files and my computer is working
great again. Just thought I'd share my info.
Click to expand...

So don't interrupt updates in future!
 
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