DHCP Error

  • Thread starter Thread starter Dan Wells
  • Start date Start date
D

Dan Wells

I have a friend that has XP home edition, she just had a
DHCP problem for the second time. The problem is that she
gets 0.0.0.0 for an IP address. I tested the cable modem
dhcp by connecting my laptop, I was able to obtain an IP
address. I removed the on board network driver and
reinstalled, I still had the same isssue. I disabled the
onboard NIC and installed a new NIC and I still wasn't
able to obtain an IP address. I tried the "netsh int ip
reset" command and still had the same issue. The only way
I have been able to solve this is to do a system restore
from a previous restore point. I would really like to
understand what might be causing this or at least some
additional trouble shooting steps. Thanks Dan
 
If restoring to a previous restore point corrects the issue then whatever
she is installing after the restore point is breaking networking. If the
problem re-occurs, try booting into Safe Mode with Networking. If Safe
Mode with Networking works, a Service is installing that runs in Normal
Mode is the problem.
315222 A Description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/?id=315222
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
--------------------
I have a friend that has XP home edition, she just had a
DHCP problem for the second time. The problem is that she
gets 0.0.0.0 for an IP address. I tested the cable modem
dhcp by connecting my laptop, I was able to obtain an IP
address. I removed the on board network driver and
reinstalled, I still had the same isssue. I disabled the
onboard NIC and installed a new NIC and I still wasn't
able to obtain an IP address. I tried the "netsh int ip
reset" command and still had the same issue. The only way
I have been able to solve this is to do a system restore
from a previous restore point. I would really like to
understand what might be causing this or at least some
additional trouble shooting steps. Thanks Dan
Click to expand...

__
Danny Slye
Microsoft Support Professional
MCSE

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