Device Manager

  • Thread starter Thread starter Neil Williams
  • Start date Start date
N

Neil Williams

Hi
Having prob trying to install a scanner.
Tried a couple of times, with no success.
But now I have 2 entries for an unknown device in "device
manager", each shows as drivers not installed.

Problem is I can't remove these entries.
If I try & delete them, "Failed to uninstall, may be a
required or boot device." shows.
Tried in safe mode as administrator, tried dissabling
them first.
Still can't get rid.
Any suggestions thank you.
 
Go to Device Manager, and find the "unknown device", right click on the device, and click uninstall device.

----- Neil Williams wrote: -----

Hi
Having prob trying to install a scanner.
Tried a couple of times, with no success.
But now I have 2 entries for an unknown device in "device
manager", each shows as drivers not installed.

Problem is I can't remove these entries.
If I try & delete them, "Failed to uninstall, may be a
required or boot device." shows.
Tried in safe mode as administrator, tried dissabling
them first.
Still can't get rid.
Any suggestions thank you.
 
Tried that already, doesn't work either.
Any more suggestions welcomed.
-----Original Message-----
Go to Device Manager, and find the "unknown device",
Click to expand...
right click on the device, and click uninstall device.
 
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