D
DEBBY
COMPUTER CRASHING
DEVICE DRIVER PROBLEM
HAVE FORMATTED
STILL CRASHING
HELP
DEVICE DRIVER PROBLEM
HAVE FORMATTED
STILL CRASHING
HELP
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M
Michael Leon [MSFT]
What is the bad file name? If you know what the filename is then try this:
After you log onto the computer, bring up Task Manager. If the file is
there, then End it. Now see what device doesn't work anymore (or you might
be warned that a device may not work). If the file is not there, then the
problem will happen when you use a particular device. So go ahead and use
one device, then check task manager to see if the bad file was loaded.
or
Boot into SAFE mode where you can accept or reject each file as it is loaded
at boot time. When you see the offending file, tell it not to load. After
you are logged in, see what device isn't working.
else,
If it is a device problem, it is usually whatever you last
connected/installed on your computer when the problem began. Were you
accessing/using a device at the time of the failure? Were you doing the same
thing each time the failure happened and what was that thing?
If you can't remember, and without the file name, it'll be a little harder
to track the problem down which will require you disconnect and uninstall
all your peripheral devices first (scanner, printer, etc.) and see if the
problem persists. If it does, then you know it is not a problem with those
devices and you can re-install/connect them to your computer. Next, it could
be a video driver, maybe some kernel driver - who knows - and you will have
to troubleshoot from there.
good luck!
--
Michael Leon
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
After you log onto the computer, bring up Task Manager. If the file is
there, then End it. Now see what device doesn't work anymore (or you might
be warned that a device may not work). If the file is not there, then the
problem will happen when you use a particular device. So go ahead and use
one device, then check task manager to see if the bad file was loaded.
or
Boot into SAFE mode where you can accept or reject each file as it is loaded
at boot time. When you see the offending file, tell it not to load. After
you are logged in, see what device isn't working.
else,
If it is a device problem, it is usually whatever you last
connected/installed on your computer when the problem began. Were you
accessing/using a device at the time of the failure? Were you doing the same
thing each time the failure happened and what was that thing?
If you can't remember, and without the file name, it'll be a little harder
to track the problem down which will require you disconnect and uninstall
all your peripheral devices first (scanner, printer, etc.) and see if the
problem persists. If it does, then you know it is not a problem with those
devices and you can re-install/connect them to your computer. Next, it could
be a video driver, maybe some kernel driver - who knows - and you will have
to troubleshoot from there.
good luck!
--
Michael Leon
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
R
ron
-----Original Message-----
COMPUTER CRASHING
DEVICE DRIVER PROBLEM
HAVE FORMATTED
STILL CRASHING
HELP
.need a bootdisc to install the second maxter HD. can you help?