device driver

  • Thread starter Thread starter Tammie
  • Start date Start date
T

Tammie

To whom this may concern,

I bought a Hewlitt Packart cd burner 9500 and I just
put this program onto my computer, now my computer keeps
telling me the device driver will be disabled because it
will cause my windows to become unstable. What does that
mean and how do I fix it. I have gone to the Window's
update and there are no device driver updates available
for me. So other than tossing this program out, I am not
sure how to fix this. Please help me at your earliest
convienience. Thank you
 
Worth a try:

1. Go to Systems / Drivers (under Control Panel).
2. Remove the CD burner from the hardware list.
3. Reboot (with burner installed) and PnP should
recognize the burner and ask for a driver location.
4. Have the installation CD ROM in any CD drive and
indicate that is where XP should look for the driver.

If it doesn't like that driver, I think you'll need to go
to HP tech support.
 
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