Device Cannot be Found

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just purchased a creative zen neeon. After i installed the software, my
computer cannot dectect my mp3 player through the usb. I tried a different
cable and that didnt work, and i also tried another exact mp3player so
obviously it is my machine.

Can anyone suggest what the problem is?
 
Have you been to the Creative web site? Your issue is discussed here:

MP3 Players - Essential Troubleshooting
http://tinyurl.com/7lrwc

You can also contact Creative technical support - I happen to know that they're friendly and helpful.

Steven
 
yes i have spoken to someone at technical support at creative, but the
problem isnt wit the player it is with the computer:(
 
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