Desperate! Please help!

  • Thread starter Thread starter Sarah
  • Start date Start date
S

Sarah

I can connect to the Internet, but I cannot view any web
pages. I can Ping to an IP, but not to a URL. What can be
causing this, and what do I do to fix it? I called SBC
DSL, and tried working with one of their techs, but she
came to the conclusion that the problem is with my Windows
XP. Everything worked fine right up until the day I moved.
 
this may help quoted form http://www25.brinkster.com/ChicagoTech
Can ping public IPs but not web sites

Symptoms: 1. You can ping any public IPs but not web sites. 2. The routing
table and ipconfig look OK but you can't browse any web sites.

Resolutions: 1. Check the DNS, for example using nslookup to
troubleshooting.
2. To test, disable any firewall. If it works after disabling firewall,
re-configure the firewall and make sure the firewall doesn't black port 43..
3. Check the status of winsock.dll, wsock32.dll or download winsockfix to
fix the problem
4. Also try to disable DNS client service if you don't have domain network
or use ipconfig /flushdns to purge the DNS resolver cache.
5. Apply SP.
6. Try to logon another user.
7. Check Event Viewer for any errors
8. Remove and re-install NIC with latest drive.
9. Assign static IP, Gateway and DNS manually.
--
For more and other information, go to
http://www25.brinkster.com/ChicagoTech


Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Windows & Network Support, Tips and FAQs on
http://www25.brinkster.com/ChicagoTech
This posting is provided "AS IS" with no warranties.
 
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