Deskjet 960C Reinstallation

  • Thread starter Thread starter Tom Crooze
  • Start date Start date
T

Tom Crooze

I'm trying to help a friend who is having trouble with their 960C on XP
Home.
She called to say that each time she prints, she gets a ' missing dll '
error message. That's all the info I have so far.
I assume something got damaged , so reinstalling the printer seems the best
option ?
To accomplish that , should I just run setup again and connect the printer
when requested OR uninstall it first , reboot , and reinstall ?

TIA
 
Back
Top