Dell Printers in Terminal Server

  • Thread starter Thread starter Albatross Singh
  • Start date Start date
A

Albatross Singh

Greetings

I cannot get a Dell m5200 printer to work under terminal server! Dell support is unresponsive, they have no clue.

Any tips in troubleshooting would be greatly appreciated!

Standard HP printers are working fine.

Thanks
Singh
 
Good Afternoon

Thanks for your reply. But I have another issue! I am not getting any error messages in event viewer regarding printers.

Other machinces have HP printers, and they are working fine, and appropriate events are logged in event viewer.

I have installed the Dell printer drivers on the server. Now when I try to install a printer in W2K, i can see Dell as an option for the printer, so I think that the driver is installed properly.

Any ideas will be most valued.

Thank you
Singh
 
So what happens? Is the printer autocreated, but you can't print?
If so, what happens? Or isn't it autocreated at all?
Have you checked the client settings for local printer
redirection? Are you running the latest rdp client?
Just for the sake of testing and excluding other problems, could
you map the printer to a HP LaserJet 4 and make sure that it is
autocreated?

As a side note: could you please post here using text formatting,
not HTML?
 
Good Evening

Thanks for your continued support.

The Dell printer is not autocreated. The client computer is set for printer
redirection using the check box under options =>local resources in Remote
Desktop Connection. This version if the one that ships with XP. All service
packs and updates have been applied. As a note, the Dell printer has an
internal print server and is being used as a shared network printer. So the
dell printer is not a local printer, but a workgroup network printer.

I am unsure of what you mean by "map the printer to a HP LaserJet 4". Should
I change the driver on the client to use this driver instead of the Dell
driver? I will do this once you can explain this.

Thanks
Singh
 
Yes, the easy way would just to use the HP LaserJet 4
driver on the client and see if the server will also pick
up that fact. If that doesn't work, try editing the
ntprint.inf file on the terminal server to force the
system to use the HP LaserJet 4 driver whenever a client
connects with the Dell printer.

-M
 
Good Evening!!

Finally figured it out! The Dell printer was installed on a "Network Port"
and not on a local port. The other HP printer was installed as a printer on
a server, so terminal server client would allow redirection as if it were a
local printer. I setup the Dell printer on a computer acting as a print
server, pointed the clients to that print server, and volia, the Dell
printer was working in Terminal services.

Thank you all for taking time to give me a few pointers!
Singh
 
Back
Top