Dell J740 USB Printer

  • Thread starter Thread starter Mark Ware
  • Start date Start date
M

Mark Ware

A user has a J740 USB printer connected to her local machine and I have
installed the driver at the console. When she connects the printer is
created in teh remote session, but when she prints the job sits in the queue
and will not print. When she logs out the printer is not deleted either, as
there is still a job stuck in the queue.

I have not been able to delete the printer without rebooting the TS.

I have other users with Epson USB printers who are able to print.
 
Try editing your ntprint.inf file and create a mapping
between the client printer and the driver used by the
server. You will then be able to force the terminal
server to use a specific driver for that specific printer,
since your problems sound like they stem from the fact
that Dell's J740 driver don't appear to be terminal server
friendly.

-M
 
Also make sure you have the latest RDP client on this user PC and you
changed the registry on his PC as per Q302361.

--
Cláudio Rodrigues, MVP
Windows 2000/NT Server
Terminal Services

http://www.terminal-services.NET

-> The only Terminal Services Client for DOS.
-> The only customized RDP5.1 client with the close button disabled! :-)
-> Developers of SecureRDP, the BEST security utility for TS!

Do NOT email me directly UNLESS YOU KNOW ME or you are a Microsoft
MVP/Employee.
Use my support page on my website to submit your questions directly.
 
I did this on the server, I didn't realize it applies to the client as well.

The printer DOES appear as a printer in her remote session, but the print
jobs never end up printing.

Mark
 
As long as the client can connect and printer to the
printer, than the terminal server should be able to print
to that printer (assuming the terminal server can map the
client's printer successfully).

-M
-----Original Message-----
I always thought Terminal services doesn't support USB port mapping
but i may be wrong.

"Cláudio Rodrigues" <Claudio.Rodrigues@NOSPAM-Terminal-
Click to expand...
Services.NET> wrote in message
 
I don't even see an ntprint.inf file on the Terminal Server.

I did read the article and it may be something more we need to do, since

when she connects the Dell J740 Printer is created as an available printer,

which sounds like from the article the driver was found and the queue

created.



It's just that the queue is never passed back to the client.

Mark
 
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