Dell Folder Opens when logging into XPMedia Edition

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  • Start date Start date
G

Guest

Recently when any of my users log into my Dell computer, the Dell Folder that
is in the Program Files folder opens up automatically. What's going on?
 
Check in Msconfig for any oddities.
(Start-Run-MSCONFIG-Startup tab)
If you cannot see anything in Msconfig then:

Start-Run-msinfo32
Click the + beside Software Environment to expand.
Click Startup Programs
Ctrl+A to Select All, Ctrl+C to Copy.
Paste that information in your message.

....Alan
 
Didn't see any problems, but my knowledge is limited. Here is the log:

All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLA c:\windows\system32\dla\dlactrlw.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLCDCATS rundll32
c:\windows\system32\spool\drivers\w32x86\3\dlcdtime.dll,_rundllentry@16 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DellSupport "c:\program files\dell support\dsagnt.exe"
/startup ROTZFAMILY\Brian HKU\S-1-5-21-3455026412-2439555708-1749570008-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Digital Line Detect c:\progra~1\digita~1\dlg.exe All Users Common Startup
IAAnotif c:\program files\intel\intel matrix storage
manager\iaanotif.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSPM Startup "c:\program files\common
files\installshield\updateservice\isuspm.exe" -startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSScheduler "c:\program files\common
files\installshield\updateservice\issch.exe" -start All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCAgentExe c:\progra~1\mcafee.com\agent\mcagent.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCUpdateExe c:\progra~1\mcafee.com\agent\mcupdate.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPFExe c:\progra~1\mcafee.com\person~1\mpftray.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPSExe c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKAGENTEXE c:\progra~1\mcafee\spamki~1\mskagent.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKDetectorExe c:\progra~1\mcafee\spamki~1\mskdetct.exe /startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer
944\memcard.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MimBoot c:\progra~1\musicm~1\musicm~3\mimboot.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NvCplDaemon rundll32.exe c:\windows\system32\nvcpl.dll,nvstartup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
OASClnt c:\program files\mcafee.com\vso\oasclnt.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SigmatelSysTrayApp stsystra.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched c:\program files\java\jre1.5.0_06\bin\jusched.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VSOCheckTask "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
VirusScan Online c:\program files\mcafee.com\vso\mcvsshld.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini ROTZFAMILY\Brian Startup
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup
dlcdmon.exe "c:\program files\dell photo aio printer 944\dlcdmon.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ehTray c:\windows\ehome\ehtray.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 
Bri said:
Everyhing looks normal and formatted properly. Please see my startup log
above.
Click to expand...

No it doesn't.

c:\program files\dell\media experience\dmxlauncher.exe

It looks like this entry doesn't have the double quotes, but you want to
examine it by using regedit. Go to Ramesh's article that I gave you above
and read it again (or for the first time). Then run regedit as described in
Ramesh's article and look at the entries more carefully. You will find one
pointing to the Dell folder that is missing the double quotes.

http://windowsxp.mvps.org/dellfolder.htm - Dell folder opens when logging

Malke
 
I put quotes on the only Dell folder entry and the folder still pops up on
user login. Any other clues?
 
There is more than one Dell entry.
I see 4.

Use Msconfig as a troubleshooter and find out which one by disabling
them selectively and rebooting.

....Alan
 
Success! Dell Memcard manager was the problem. I put quotes around the entry
in regedit as Malke suggested and it doesn't come up on restart. Thanks to
both of you for your help,

Bri
 
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