Dell 968 AIO wireless printer software

  • Thread starter Thread starter val
  • Start date Start date
V

val

Dell replaced my harddrive and now my printer software is all wrong.
I have reinstalled, been on tech, support for hours and didn't help. I
told them instead of saying 968 AIO printer it says
968 AIO printer xps. I have vista. Someone please help.
 
Dell replaced my harddrive and now my printer software is all wrong.
I have reinstalled, been on tech, support for hours and didn't help. I
told them instead of saying 968 AIO printer it says
968 AIO printer xps. I have vista. Someone please help.
Click to expand...

It seems most likely that they simply installed a different version of
the print driver, but if it is the right driver it should still have
the correct functionality and feature-set your printer supports.

If that is the case, uninstall the current driver and install the old
version you used previously. It might be on the included CD.
 
It seems most likely that they simply installed a different version of
the print driver, but if it is the right driver it should still have
the correct functionality and feature-set your printer supports.

If that is the case, uninstall the current driver and install the old
version you used previously.  It might be on the included CD.
Click to expand...

yes I did that it still isn't right.
 
yes I did that it still isn't right.
Click to expand...

Is that important? You make no mention of whether the printer works
or exactly why this is a problem, since it does seem to ID the
printer.

Feel free to provide full details of everything, including who
installed the other print driver, when/where that was done.
 
Is that important?  You make no mention of whether the printer works
or exactly why this is a problem, since it does seem to ID the
printer.

Feel free to provide full details of everything, including who
installed the other print driver, when/where that was done.- Hide quoted text -

- Show quoted text -
Click to expand...

I installed the forst time back in oct. it is important because it
wont print on both sides of the paper now and because I am legally
Blind I need it as easy as possile I feel the xps has something to do
with it but I don't know why it is dhowing up.
 
Yeah Thank you I unistalled everything and reinstalled for the10th
time and it worked Thank you so much
Click to expand...

Thank you for replying back with the solution to the problem. Now
that it's working does it still read "XPS" at the end?
 
Thank you for replying back with the solution to the problem.  Now
that it's working does it still read "XPS" at the end?- Hide quoted text -

- Show quoted text -
Click to expand...

No it doesn't say xps. and the problem was somebody had plug in the
printer cable. this is crasey it should of worked either way.
sometimes I think these computers have a mind of there own.
Val
 
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