I have a Dell 3800 and the symptoms are; my son was using the laptop and it shut down in the middle of internet use. When I pressed the power button the light on the unit will light up, you can hear the optical drive start up and with in 10 seconds or less it shuts down. There is no display no beeps or anything.
Things i have tried;
Removed battery and started up on ac only (same results)
Removed optical drive (same results)
Hooked up an external monitor(same results)
I went out to read different forums and everybody pointed to the motherboard. I ordered a new motherboard and installed but with the same symptoms of shutting down. I thought maybe it could of been the processor, ordered a new processor and installed and received the same symptoms. I know I have spent more that what the laptop is worth, but now it has become my mission to get this thing working. Does anybody have any ideas which direction I should turn next? My neighbor and I could not find the reserve battery on the mother board and i found out from Dell it is located under the palmrest, could this cause the problem? If it turns out to be a $10.00 battery i think I will just go crazy!! Please help while I am still sane.
Thanks
Mrlimpet
Things i have tried;
Removed battery and started up on ac only (same results)
Removed optical drive (same results)
Hooked up an external monitor(same results)
I went out to read different forums and everybody pointed to the motherboard. I ordered a new motherboard and installed but with the same symptoms of shutting down. I thought maybe it could of been the processor, ordered a new processor and installed and received the same symptoms. I know I have spent more that what the laptop is worth, but now it has become my mission to get this thing working. Does anybody have any ideas which direction I should turn next? My neighbor and I could not find the reserve battery on the mother board and i found out from Dell it is located under the palmrest, could this cause the problem? If it turns out to be a $10.00 battery i think I will just go crazy!! Please help while I am still sane.
Thanks
Mrlimpet