Deleting Virus infections

  • Thread starter Thread starter Michael
  • Start date Start date
M

Michael

I have NAV 2005 installed. When it finishes a scan it detects viruses but
does not delete them all. Some of them it cannot even quarantine. It finshes
with the warning 'your computer is still infected'. What then is the answer.
How does one go about getting rid of infections that Norton could not
delete?? Would be grateful for any suggestions
 
Michael said:
I have NAV 2005 installed. When it finishes a scan it detects viruses but
does not delete them all. Some of them it cannot even quarantine. It finshes
with the warning 'your computer is still infected'. What then is the answer.
How does one go about getting rid of infections that Norton could not
delete?? Would be grateful for any suggestions
Click to expand...

Which viruses does NAV report as still on your computer?
 
Dump the contents of the IE Temporary Internet Folder cache (TIF)

start --> settings --> control panel --> internet options --> delete files

1) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Reboot your PC into Safe Mode and shutdown as many applications as possible
3) Using your NAV software, perform a Full Scan of your platform and clean/delete any
infectors found
4) Restart your PC and perform a "final" Full Scan of your platform
5) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 200 ~ 400MB),
6) Reboot your PC.
7) If you are using WinME or WinXP, create a new Restore point


* * * Please report back your results * * *

--
Dave
http://www.claymania.com/removal-trojan-adware.html




| I have NAV 2005 installed. When it finishes a scan it detects viruses but
| does not delete them all. Some of them it cannot even quarantine. It finshes
| with the warning 'your computer is still infected'. What then is the answer.
| How does one go about getting rid of infections that Norton could not
| delete?? Would be grateful for any suggestions
|
|
|
 
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