deleting remote access

  • Thread starter Thread starter helpless/hopeless
  • Start date Start date
H

helpless/hopeless

Real VNC (Virtual Network Computing) and CPQEADM (Compaq's
Easy Access Button) and both on my computer and can't be
deleted.They are on registry keys, but can't be identified
in computer files. Easy Access is in program list, but
denies access for deletion. Real VNC is found daily by
Microsoft Beta Anti-Spyware, but returns fourfold after
deletion. Help
 
Try scanning and removal in safe mode. I've never had any trouble removing
VNC, but I've never tried the cpqeadm critter--not at all sure that it is a
great threat, either.

Restart in safe mode by pressing f8 several times as the machine starts.

Do a full deep scan, and remove the threats you wish.

Repeat the scan to be sure that the machine is clean.

Then restart normally.

It is also a good idea to update your antivirus definitions and do an
antivirus scan as well, while started in safe mode.
 
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