Deleting Inbox message and attachment

  • Thread starter Thread starter hwince
  • Start date Start date
H

hwince

I am using Microsoft Office Outlook 2007 (12.0.6514.5000) SP2 MSO
(12.0.6529.5000) under MS Vista Home Premium Ver 6.0.6002 SP2. I have
received an e-mail from a trusted source which has a 2 MB attachment of a
*.pps file. Every time I try to open this attachment (double-click) or merely
select (click) on this message, Outlook quits responding (per Task Manager).
So, I have tried unsuccessfully to delete this message, each time "not
responding." I need help. I have no problem opening other *.pps files in
Outlook using Slide Show. How do I delete this message and its attachment?
 
Offhand I'd say the message was not downloaded correctly. Try repairing the
PST file with the "SCANPST.EXE" utility (found in "\Programs Files\Microsoft
Office\Office12") and see if it helps in deleting the message. Outlook must
be closed for running the repair utility.
 
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