deleting e-mails in "junk"

[maggie]

Cannot delete messages in "junk" An unknown error has occurred pops up

 

[slk759]

Can you drag them to the Recycle bin?

 

[eagerbeaver]

Cannot delete messages in "junk" An unknown error has occurred pops up

 

[john merlino]

 

[grannygibbs]

I had the same problem, same messages. Couldn't delete message or drag it to delete folder; but I emptied the junk mail folder of everything else, then clicked on the "junk" folder and clicked "empty junk mail folder" - worked like a charm. Message all gone, and not in the "deleted" folder either!


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[habib-55]

Thanks that worked great for me as well. Have a great day.