Deleting E-mail

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Guest

I have deleted a message in my inbox, but it won't go away... It just appears
to have a line through it. How do I make it permanently go away and I never
see it again? I have tried emptying the deleted items folder but it doesn't
work. Please help.
 
in message
I have deleted a message in my inbox, but it won't go away... It just
appears
to have a line through it. How do I make it permanently go away and I
never
see it again? I have tried emptying the deleted items folder but it
doesn't
work. Please help.
Click to expand...

You are using an IMAP4 account instead of POP3. With IMAP4, yanking a
new mail leaves it on the server (so another IMAP4 client accessing the
same account can get that same message, like when you are travelling).
Deleting a message in an IMAP4 only marks it deleted hence the red line.
You will actually have to Purge the delete-marked items from your IMAP4
(to get rid of them up on the mail server).

From Microsoft's huge support knowledgebase at
http://support.microsoft.com:

http://support.microsoft.com/kb/195371/en-us
http://support.microsoft.com/kb/287574/en-us
 
So I actually have to go into the other e-mail to purge the e-mail? Is there
not a way to purge them within the outlook program?
 
Click the Edit menu and then Purge Deleted Items.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
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