Deleting an E-mail

[Duane]

I have a 4 month old lap top with Vista. I am unable to delete or send an
E-mail that is stuck in my out box. This seems to have made it impossile to
send any E-mails. I have tried everything I know how to do. I need help.

Thanks Duane

 

[Julian]

I have a 4 month old lap top with Vista. I am unable to delete or send an
E-mail that is stuck in my out box. This seems to have made it impossile to
send any E-mails. I have tried everything I know how to do. I need help.

Thanks Duane

This'll fix it if you follow the instructions....
http://www.oehelp.com/WMUtil/Default.aspx

You should also apply this fix afterwards...
http://support.microsoft.com/?kbid=941090


And give serious consideration to removing the most likely cause,
Norton or McAfee antivirus software, if you are one of their victims.