Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Don't forget to flush your System Restore after doing these cleaning steps
then create a clean Restore point.
Clear the Restore Points as they seems to be infected by the trojans!
Do this:
Right click "My Computer" icon and select Properties from the drop down list.
On the system Properties click on System Restore Tab and check this box:
[ ] Turn off System Restore on all drives
Click [Apply] then click [OK] try to access some programs on your machine
then do the stpes again to access the System Restore to create a new clean
restore Point and this time Uncheck the check box [ ].
Right click "My Computer" icon and select Properties from the drop down list.
On the system Properties click on System Restore Tab and Uncheck this box:
[ ] Turn off System Restore on all drives
HTH
nass