Deleted items folder

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i have a mystery problem. Whenever i delete a message in
outlook it gets perminently deleted instead of going into
the deleted items folder. i've checked all the settings
and options. i've been looking online and in help. i
can't figure out what's going on or how to make what i
delete go to the deleted items folder instead of being
perminently deleted. Any ideas??
 
How do you know that it was permanently deleted? Have you tried going to
Tools | Options | Other | Warn Before Permanently Deleting Items? What
version of Outlook?

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
http://home.hawaii.rr.com/schorr
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/Computers/OneNoteFAQ.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
Items are permanently deleted if you hold SHIFT key while deleting the
items. Did you hold SHIFT key while deleting? If not, check the View in your
Deleted Items folder. Most likely it is set to "Unread Messages". When read
messages are deleted, they go to Deleted Items folder but if the view is set
to "Unread Messages", you will not see them there (they're there but you
can't see them because of the View setting).
 
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