From: "kirriejim" <user@REMOVETHISBITbtbroadband.com>
| i ran adaware it says trere are some virus,s on pc it cant delete message
| (selected objects are located inside the archive and cannot be removed)
| virus in (c:\documents and settings\application data\virus indentified
| java/byte vetified----infected archive
|
| o/s wxp home can you help kirriejim thanks
|
1) Dump the contents of your IE cache -
Start --> settings --> control panel --> Internet options --> delete files
2) Dump the contents of the Mozilla FireFox Cache
Tools --> Options --> Privacy --> Cache --> Clear
3) Dump the contents of your Sun Java cache -
Start --> settings --> control panel --> Java applet --> cache --> clear
or
Start --> settings --> control panel --> Java applet --> general --> settings -->
delete files
4) Download TrendMicro Sysclean by one of the following 2 methods
Trend Sysclean Method 1
---------------------------------------
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Create a directory.
On drive "C:\"
(e.g., "c:\sysclean")
Download SYSCLEAN.COM and place it in that directory.
Download the signature files (pattern files) by obtaining the ZIP file.
For example; lpt584.zip
Extract the contents of the ZIP file and place the contents in the same directory as
SYSCLEAN.COM.
Trend Sysclean Method 2
---------------------------------------
Download the utility SYSCLEAN_FE at the following URL --
http://www.ik-cs.com/got-a-virus.htm
SYSCLEAN_FE automates the download and execution process of the Trend Sysclean Package.
Direct URL --
http://www.ik-cs.com/programs/virtools/Sysclean_FE.exe
5) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
6) Reboot your PC into Safe Mode and shutdown as many applications as possible.
7) Using Trend Sysclean utility, perform a Full Scan of your platform and clean/delete
any infectors/parasites found.
(a few cycles may be needed)
8) Restart your PC and perform a "final" Full Scan of your platform using the
Trend Sysclean utility.
9) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
10) Reboot your PC.
11) If you are using WinME or WinXP, create a new Restore point
* * Please report back your results * *