delete restore

  • Thread starter Thread starter Sanford Aranoff
  • Start date Start date
S

Sanford Aranoff

My AV left me a message:
File c:\system volume
information\_restore{116d0360-d160-4ac0-b1e5-e33f75aec74d}\rp176\a0022621.exe
infected with Trojan.QHost.ACI

Well, I would like to delete this entire restore. How can I?
 
You received he message because the virus in question, although removed from
your pc via your anti virus application, got saved in a system restore point
which the anti virus cannot access. You will not be able to delete just this
one restore point, you can only delete 'all' restore points. So go to system
restore and remove the check mark from the 'turn off system restore' option.
Close down the system restore window then open it again and enable system
restore again for it to continue monitoring your system. The restore
previous restore points will have been deleted.

You can access system restore as follows:

1/ Click Start button
2/ Click Control panel option
3/ In control panel click the System icon
4/ In the system window click the System restore tab
5/ remove the tick mark from the 'turn off system restore' option and the
click OK

To re-enable follow steps 1 through 4. At step 5 place a tick in the box
next to 'turn off system restore' and then click OK


--
--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
You received he message because the virus in question, although removed from
your pc via your anti virus application, got saved in a system restore point
which the anti virus cannot access. You will not be able to delete just this
one restore point, you can only delete 'all' restore points. So go to system
restore and remove the check mark from the 'turn off system restore' option.
Close down the system restore window then open it again and enable system
restore again for it to continue monitoring your system. The restore
previous restore points will have been deleted.
Click to expand...


Sanford should also note that a virus in a restore point is completely
innocuous and can not hurt him *unless* he restores from that restore
point. If several days have gone by since the virus was removed, he
has several clean restore points following the infected ones. Although
he can't delete the bad ones and keep the good ones, another choice he
has is not deleting any restore points, but just keeping track of the
day at which he removed the virus, and being sure never to restore to
a date earlier than that. After 90 days at the most (less, if he's
reduced the disk space allocated for restore points) the infected ones
will all have disappeared by themselves.
 
Ken

Given the point you make.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
reboot is unnecessary. Just turn off and apply, turn on and apply. All SRPs
will be purged and a new one created.
 
Ken

Given the point you make.

A tip for Disk CleanUp. Select Start, All Programs, accessories, System
Tools, Disk CleanUp, More Options, System Restore and remove all but the
latest System Restore point.
Click to expand...


That's fine, Gerry, for keeping *one* restore point, and I agree that
it's better than removing them all in this circumstance. But my own
preference would still be to have as many good restore points as I
could keep, and I'd achieve that by keeping *all* restore points, and
also keeping good records on which were the bad ones.
 
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