Delete protected folders?

  • Thread starter Thread starter PVR
  • Start date Start date
P

PVR

I used to use Norton Anti Virus but I stopped because of some interferences.
Norton put some files into quarantine because of infestation with netsky. My
current Antivirus software is Adelphia/Freedom which I like. When I run
Freedom Antivirus I am advised to remove the Norton quarantined files which
are in a folder.

I have not been able to remove this folder/files. How I can remove these
items?

Many thanks.

Peter.
 
PVR said:
I used to use Norton Anti Virus but I stopped because of some interferences.
Norton put some files into quarantine because of infestation with netsky. My
current Antivirus software is Adelphia/Freedom which I like. When I run
Freedom Antivirus I am advised to remove the Norton quarantined files which
are in a folder.

I have not been able to remove this folder/files. How I can remove these
items?

Many thanks.

Peter.
Click to expand...

It sounds like you didn't uninstall NAV before you installed Freedom. If
this is the case, you need to uninstall NAV. During the uninstall
process, NAV will ask if you want to delete quarantined files. Naturally
you will say "yes".

http://tinyurl.com/q7nsf - Removing and reinstalling Norton Internet
Security, Norton AntiSpam, or Norton Personal Firewall (2006/2005/2004
versions)
http://basconotw.mvps.org/SymRem2.htm

If you already have uninstalled NAV but didn't remove the quarantined
files during installation, go into Safe Mode and try to delete the
folder there. If you still can't, you'll need to take ownership of the
folder.

Take Ownership of a File or Folder in Windows XP [Q308421] -
http://support.microsoft.com/?kbid=308421


Malke
 
Many thanks. The offending folder is deleted.

Peter.


Malke said:
PVR said:
I used to use Norton Anti Virus but I stopped because of some
interferences. Norton put some files into quarantine because of
infestation with netsky. My current Antivirus software is
Adelphia/Freedom which I like. When I run Freedom Antivirus I am advised
to remove the Norton quarantined files which are in a folder.

I have not been able to remove this folder/files. How I can remove these
items?

Many thanks.

Peter.
Click to expand...

It sounds like you didn't uninstall NAV before you installed Freedom. If
this is the case, you need to uninstall NAV. During the uninstall process,
NAV will ask if you want to delete quarantined files. Naturally you will
say "yes".

http://tinyurl.com/q7nsf - Removing and reinstalling Norton Internet
Security, Norton AntiSpam, or Norton Personal Firewall (2006/2005/2004
versions)
http://basconotw.mvps.org/SymRem2.htm

If you already have uninstalled NAV but didn't remove the quarantined
files during installation, go into Safe Mode and try to delete the folder
there. If you still can't, you'll need to take ownership of the folder.

Take Ownership of a File or Folder in Windows XP [Q308421] -
http://support.microsoft.com/?kbid=308421


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
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