Delete Problems

  • Thread starter Thread starter fayedear
  • Start date Start date
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fayedear

My friend has a printer that she stopped, by turning off in the middle
of a page. Now the printer won't print, and we can't get it to delete
the pages waiting. Anyone know how to fix this problem?
Thanks
 
fayedear said:
My friend has a printer that she stopped, by turning off in the middle
of a page. Now the printer won't print, and we can't get it to delete
the pages waiting. Anyone know how to fix this problem?
Thanks
Click to expand...
This can probably be cleared by re-booting, but first try

open a command prompt window (Start > Run > cmd [press enter] ) and type
the following:

net stop spooler [press enter]
net start spooler [press enter]
exit [press enter]

If the print queue still shows the job "deleting", do the above again,
except after the net stop spooler command, use Windows Explorer to
navigate to %systemroot%\system32\spool\printers\ and delete any files
found there. Then start the spooler.
 
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