delete personal folders

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Guest

XP SP2, Office 2003 Pro

Good day techies...

Our office had serious power outages causing a corruption of my .pst file.
At the same time as restoring the backup I decided to upgrade from the
97-2002 format to 2003 by exporting and importing to a newly created .pst
file. Despite what I thought was a decent knowledge of outlook, at some point
during the process I seem to have messed up.

I now have 2 x personal folders in the folder list. One is the one I want,
created to receive mail, calendars, tasks, synch with Pocket PC etc etc -
this has all my data in it. This one is set as default mail location – it
seems to work fine, no problems. But, there is another one…The other one is
an old file which I cannot close, nor can I view it's location in the
advanced settings. I just get an error saying 'an object could not be found'
and the unwanted personal folders file stubbornly remains in the file list.
It has data in it. I think what I originally did wrong was deleting a .pst
file thru file manager before closing it inside Outlook.
After trying everything, I re-installed Outlook. But, it re-appeared in
exactly the same format as I de-installed it. So, I uninstalled entire Office
2003, deleted everything I could find to do with it (except registry items)
and re-installed it. I was stunned to find that office had re-installed
itself with all my settings/customisations that it had had before I removed
it! And of course Outlook remained with the same undeletable personal folder
file. How do I get rid of this file from the folder list? Or reinstall
Outlook so that it starts from a fresh installation, without regard to what
happened before?

Thanks anyone - I need this sorted soon, because I dare not synch with my
pocket PC until this is sorted – heaven knows what Active Synch will make of
the confusion!

Mark
 
With OL closed, via the Mail Applet in the control panel, Create a new
Profile either add the pst you want, or create a new one and set up the
accounts.

Import/Export is not reccommended for transfering data between pst's, you
should have installed OL2003, created a new OL2003 format pst, designated it
default, then copied data from old to new.

Uninstalling OL has no impact on data files, or accounts
 
Worked perfectly - I am all sorted. Thanks DL, I was completely stuck there.

Must have a general rant though about the fact that import and export isn't
considered reliable for transfering data between files of the same program
.... and also that uninstalling doesn't actually uninstall. Outlook is great
but it really is a pain to manage. I've been using 2003 for years now, but
never upgraded the .pst file since I was told it was a dangerous excercise,
rightly it seems. If it ain't broke...

Thanks very much again for you help.

Mark
 
You wouldnt want to uninstall any app, eg Word and have it delete the data
files also would you :)
 
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