Delays opening Menus in Windows Explorer

  • Thread starter Thread starter Simon I
  • Start date Start date
S

Simon I

Recently I have had a problem in Windows Explorer. (The
only thing I have changed recently in Explorer is ticking
the Address bar to display it (so that I coopy full path
names of ifles and paste them into a spreadsheet)).

The problem only happens when I am connected to the
Internet.
- When I open Windows Explorer and right-click a MS Word
document it takes 15 seconds or so before the context
menu drops down.
- Subsqeuent right-clicks are fine, the menu appears
instantly.
- When not connected to the Internet, the menu appears
instantly.

When I right-clicked the document and the delay was
happening, I noticed that there was some Internet traffic
(I was not doing anything else). On investigation I found
the following incoming traffic (they are in order of
receipt, and I have replaced my Internet URL by xxx):

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1047
442 bytes sent, 243726 bytes received, 1:59.000 elapsed
time

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1079
221 bytes sent, 121863 bytes received, 42.500 elapsed
time

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1076
221 bytes sent, 121863 bytes received,1:35.375 elapsed
time


This seems to be a lot of data coming into my PC and the
elapsed times look silly - 1:35.375 is just over 95
seconds, but the delay was nowhere near this long.

Could the arrival of these messages be causing the delay?

Can someone explain what is happening here?

TIA
Simon
 
Simon,

After updating to the January 7th or 8th virus definitions, your computer slows down and Microsoft Word and Excel will not start:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2004010810205113

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
About Firewalls - Windows XP ICF:
http://www.mvps.org/sramesh2k/firewall.htm

How to block Pop-ups?:
http://www.mvps.org/sramesh2k/Popups.htm

Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm
-------------------------------------------


Recently I have had a problem in Windows Explorer. (The
only thing I have changed recently in Explorer is ticking
the Address bar to display it (so that I coopy full path
names of ifles and paste them into a spreadsheet)).

The problem only happens when I am connected to the
Internet.
- When I open Windows Explorer and right-click a MS Word
document it takes 15 seconds or so before the context
menu drops down.
- Subsqeuent right-clicks are fine, the menu appears
instantly.
- When not connected to the Internet, the menu appears
instantly.

When I right-clicked the document and the delay was
happening, I noticed that there was some Internet traffic
(I was not doing anything else). On investigation I found
the following incoming traffic (they are in order of
receipt, and I have replaced my Internet URL by xxx):

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1047
442 bytes sent, 243726 bytes received, 1:59.000 elapsed
time

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1079
221 bytes sent, 121863 bytes received, 42.500 elapsed
time

Details: Connection: crl.verisign.com(64.94.110.11): http
(80) from xx.xx.xxx.xxx: 1076
221 bytes sent, 121863 bytes received,1:35.375 elapsed
time


This seems to be a lot of data coming into my PC and the
elapsed times look silly - 1:35.375 is just over 95
seconds, but the delay was nowhere near this long.

Could the arrival of these messages be causing the delay?

Can someone explain what is happening here?

TIA
Simon
 
Ramesh

Yes - this is the problem. I am running Norton Ppersonal
Firewall and tracked I things in the NPF Log and the
problem only arose when "Enable Office Plug-In" was
enabled in Norton AntiVirus

Many thanks
S
-----Original Message-----
Simon,

After updating to the January 7th or 8th virus
definitions, your computer slows down and Microsoft Word
and Excel will not start:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid /2004010810205113

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
About Firewalls - Windows XP ICF:
http://www.mvps.org/sramesh2k/firewall.htm

How to block Pop-ups?:
http://www.mvps.org/sramesh2k/Popups.htm

Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm
message news:[email protected]...
 
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