Hello,
This is likley due to a program running on your system that is interfering
with the MMC Snapin for Defrag or a damaged MMC snapin, try the following -
First to see if it is another program, then do the following -
A) Go to Start\Run and type
MSCONFIG <OK>
B) In MSConfig, choose "Selective Startup"
C) Remove all check boxes and click "OK" and "Yes" to reboot.
Then test our issue.
D) If you don’t see the problem at this point, check all except "System
Services" and "Startup Items", click "OK" and "Yes".
Reboot then test our issue.
E) If you don’t see the problem at this point, check all except "System
Services", click "OK" and "Yes".
Reboot and then test our issue.
F) If the problem returns, it is due to a Startup Item. If not, it is a
Service.
For Services:
G) Click the Services tab and check the box for “Hide all Microsoft
Services.”
H) Enable SOME of the disabled items, click "OK" and "Yes".
Reboot, then test our issue.
For Startup Items:
I) Click the Startup tab and enable SOME of the disabled items, click "OK"
and "Yes".
Reboot, then test our issue.
J) Repeat until you track down the offending component.
If it is not that, then it is likely a corrupted MMC Snapin and try the
following -
1. Put the Windows XP CD to the CD-ROM.
2. Click Exit if the auto-menu pops up.
3. Click Start, and click Run.
4. Type "SFC /Scannow" (without quotation marks) in the Open box, and click
OK.
Note: there is a SPACE between "SFC" and "/Scannow".
5. Run Disk Defragmenter and see if the issue still exists.
Best regards,
--
Shain Wray
Microsoft PSS Security Team
This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
--------------------
From: "=?Utf-8?B?NG1hbg==?=" <
[email protected]>
Subject: Defraging problem
Date: Tue, 6 Jan 2004 19:31:08 -0800
When attempting to defrag I get message ERROR occured in the script
Line 98
Char 4
Error 'xmldoc.documentElement' is null or not a subject
Code 0
I then cannot proceed to degfrag
