Definitition Updates Install Error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Have been trying unsuccessfully for some time to install updates for Defender
(Beta2)
Keep getting Error message... Ox8024002
Have tried all troubleshooting tips I can find and still getting same...
Not the most PC savvy person, so easy talk if anyone can help!!
 
Hello Rainbow,

If your Operating System is Win2K and your getting error 0X80240022 try
this fix:

Install the root certificate update from Microsoft Update, Custom update.
An *OPTIONAL* update.
http://update.microsoft.com

http://support.microsoft.com/kb/555375

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl
 
Sorry Engel...should have been more informative...
I am running XP(sp2) home,
Like I said before...not the most PC savvy person around!
 
Finally got it to work by manually extracting the engine and definitions from
the latest engine/definition update posted here. No guarantees that this will
work anywhere other than my machine though!

1) extract files from manually downloaded engine/definition post (should
contain AS_Full_Engine.ini, mpasbase.vdm, mpasdlta.vdm, mpengine.dll,
MPSigStub.exe);

2) quit Defender;

2) open task manager and end the 'mpengine' process;

3) open C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows Defender\Definition Updates\Default and move the files
there to
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
Defender\Definition Updates\Backup ;

4) copy mpasbase.vdm, mpasdlta.vdm, mpengine.dll to C:\Documents and
Settings\All Users\Application Data\Microsoft\Windows Defender\Definition
Updates\Default;

5) launch Defender

6) end.

Tony
 
Hi Rainbow,

I believe the error you saw was temporary - we've seen other users recover
from it without extraordinary actions.
Here's the specific Windows Update error you're hitting:
// MessageId: WU_E_ALL_UPDATES_FAILED
//
// MessageText:
//
// Operation failed for all the updates.
Which is all pretty darn unhelpful message, huh? :)

Please try to get updates through WD, and then could you send me your
"windowsupdate.log" from c:\windows\?

Also, standard definition update debugging includes going to
windowsupdate.com and trying updates through there, that tends to fix a lot
of problems.

Thanks for using Windows Defender,
Joe
 
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