Defender will not remove "BAD" item, gives error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Just installed Defender today, did all the updates, just like a good little
boy, ran the scan and got a HIT the first time. It was "WhenU.SaveNow
Alert:Medium Action:Remove Status: Failed: 0x80004005. Unspecified Error"

I ran Defender twice, just to make sure, both in quick mode and full mode.
Same results.
I know this is a Beta release, so I thought Microsoft guys might want to
know the errors.

Idea: place a button on the mail page where it would make it easier to send
you errors and I'll bet you get a lot of help. The Spywatcher software Beta
was GREAT and I'm sure this will work out.
 
Hi Iceman,

Yep I am getting the same problem. Anyone found a solution yet?

additional information...

System Drive Letter is F: (I don’t have a Partition assigned to C:)
spyware resides in other users "my documents" folder (user has no password
protection)
 
Failed, 0x80004005 Can't remove WhenU.SaveNow
Alert:Medium
Action:Remove
Status: Failed: 0x80004005. Unspecified Error

Failed, 0x80004005 Can't remove NewDotNet
Alert:High
Action:Remove

Failed, 0x80004005 Can't remove WebHancer
Alert:High
Action:Remove

Booted into Safe Mode as Admin, Ran WD, but to no avail... Same Message!!
Microsoft needs to place a Block or Quarintine Feature along with the
"Ignore,Remove,Always Allow Choices. eh?
 
I've had Defender detect two items, but could not remove either.
File names were provided, so that I could delete them myself.
Maybe Defender is meant only to locate items?

~~~~~~~~~~~~~~~~~~~~~~~~~
Failed, 0x80004005 Can't remove WhenU.SaveNow
Alert:Medium
Action:Remove
Status: Failed: 0x80004005. Unspecified Error

Failed, 0x80004005 Can't remove NewDotNet
Alert:High
Action:Remove

Failed, 0x80004005 Can't remove WebHancer
Alert:High
Action:Remove

Booted into Safe Mode as Admin, Ran WD, but to no avail... Same Message!!
Microsoft needs to place a Block or Quarintine Feature along with the
"Ignore,Remove,Always Allow Choices. eh?
 
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