Pls repost my steps. I do not have that list anymore and there may be
mods
to it that may help you.
BTW: c:\windows\installer is in Windows Explorer. You need to find the
package associated with WD from the registry under the the Uninstall key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
If you are trying to delete WD, search from this Uninstall key for
Windows
Defender (there are two, one for Signatures and the other for the WD
application itself).
Once found, Copy the UninstallString and run it.
I would do all this in Safe Mode.
Mr Cat.
Managed to delete MpShHook.dll after reboot, so no need to use the
'unlocker'.
Did the ccleaner as you suggested, but defender is still present in
add/remove, and cant update to new version. for the same reason as
before.
I have read all threads with great interest.
It looks like it's the registry route for me. only thing is, i cant
seem
to
follow everyone suggestions fully and i'm a bit of a novice in the
registry.
For instance; regarding 'newscience' (12/11/2006)
i can get to instruction 4. but at number 5. i cant locate
'C:\windows\installer' (presume this is 'windows explorer' and not the
'registry'). to double click the file (mine is e832f.msi).
Regarding 'Jiminy' (12/12/2006)
I can also search and find many reference's to 'defender', but am very
wary
of arbitrarily deleting entries in fear of causing a massive problem.
Also, 'Mr Cat'. you say (when using ccleaner) that there is no need to
backup the registry if a system restore is taken. does this refer to
the
ccleaner registry back up, or windows backup, i have read about system
restore and there is no mention of it backing up anything regarding the
registry.
I would be very gratefull if someone could spend the time and explain
what
i
should do and what i shouldnt do.
If i need to be deleting keys, subkeys and values, how should i go
about
it.
and writing the exact path for me to follow.
I have familiarised my self with backing up and restoring the registry,
if
need be, but i'm hoping not to have to do this.
:
Thank you for bringing this to my attention. I'm still living in the
past
regarding some of the early versions of the Windows Defender Beta.
The
issue
of the dll had been brought up by another user. To resolve:
http://ccollomb.free.fr/unlocker/
Forget about the MSIEXEC issue.
After deleting the dll, reboot. Do the Ccleaner stuff and give it a
try.
If successful or any other problems, please let me know. Thanks.
:
I have had similar problem as 'guthrie' and followed your
instructions,
But I have come up against a couple of problems. Can you help.
I have deleted the Windows Defender folders as mentioned, except the
folder
in 'C:\Program Files' a box appeared indicating 'unable to delete
file
'MpShHook.dll' as it is in use. I then moved this file to
'C:\Program
Files',
and i was then able to delete the folder '(C:\Program Files\Windows
Defender)', but i still cannot delete 'MpShHook.dll' from its new
location.
I then attempted to remove 'Msiexec' as instructed, but was unable
to
do
this, a box indicated 'The installed product does not match the
installation
source(s). Until a matching scource is provided or the installed
product and
source are synchronized, this action can not be performed.
When i selected 'ok' a message appears.... The path 'C:\Program
Files\Windows Defender\AS_Sigs.MSI' cannot be found. Verify that you
have
access to this location and try again, or try to find the
installation
package 'AS_Sigs.MSI' in a folder from which you can install the
product
Windows Defender Signatures.
The source of this file is (C:\Program Files\Windows Defender\),
which
i
have just deleted.
I then restored the deleted folder and files, moved the file
'AS_Sigs.MSI'
to 'C:\Program Files'. then deleted 'C:\Program Files\Windows
Defender',
again.
I then attepted to remove 'Msiexec' again, and browsed to the new
location,
only to be confronted with same problem when i first attepted to
remove
this
file. i feel this file has been corrupted and cannot be used.
i Have xp home edition with sp2, windows defender ver 1.1.1347.0
:
I understand. First goto Control Panel, Performance and
Maintenance,
Adminstrative Tools, Services - Stop the Windows Defender Service,
then right
click the Windows Defender Service and click properties and then
disable the
service (under startup type) and reboot. Next delete the folder
Windows
Defender under Program Files. Next delete the folder Windows
Defender under
Documents and Settings/All Users/Application Data/Microsoft and
delete the
folder Windows Defender under Document and Settings/your logon
id/Local
Settings/Application Data/Microsoft. Remove the current signature
file. To
do this, click Start, click Run, type Msiexec /x
{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}, and then click OK.
After you perform the above download Ccleaner (ccleaner.com) and
install
without the Yahoo toolbar option. Click the Ccleaner Issues Icon
and
then
scan for issues and fix issues until no problems found - no need
to
backup
registry entries if you take a System Restore point first. Check
add/remove
programs to see if there is still an entry for Windows Defender
(at
this
point it should be gone). If it is not gone, then use Ccleaner
Tools
to
delete the installer entry.
Since you are cleaning up registry entries with Ccleaner, you
might
want to
run Windows Live OneCare and do the "broom" cleanup as well. Make
sure you
go to Windows/Microsoft Update and use Express to check for any
updates.
Take a restore point and now download the latest version
1.1.1593.0
of
Windows Defender. If you have any questions, let me know. Good
luck.
:
:
Trying doing a system restore using a restore point prior to
the
update
attempt. See if you can do a clean uninstall (not update!) of
the 1347