I couldn't see anything in the logs that was helpful to me, so I'll post
the
log entries for today's update attempt and hope that you have more
insight.
Thanks again for your help.
----- Begin Log Entry -----
2006-06-13 05:03:17 2364 8a0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-06-13 05:03:17 2364 8a0 Misc = Process:
C:\WINDOWS\system32\VPCache\LA000072\SmsWusHandler.exe
2006-06-13 05:03:17 2364 8a0 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2006-06-13 05:03:17 2364 8a0 COMAPI ----------- COMAPI:
IUpdateServiceManager::RemoveService -----------
2006-06-13 05:03:17 2364 8a0 COMAPI - ServiceId =
{65cfea91-474f-4392-9677-115e9245b596}
2006-06-13 05:03:20 1204 14c Agent WARNING: could not delete
Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\65cfea91-474f-4392-9677-115e9245b596
service registry key 0x80070002
2006-06-13 05:03:20 1204 14c Agent WARNING: Failed to delete service from
the backup store, error = 0x80070002
2006-06-13 05:03:20 2364 8a0 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddScanPackageService -----------
2006-06-13 05:03:20 2364 8a0 COMAPI - ServiceName = SMS_SUS_Service
2006-06-13 05:03:20 2364 8a0 COMAPI - ScanFileLocation =
C:\WINDOWS\system32\VPCache\LA000072\wsusscan.cab
2006-06-13 05:03:20 2456 e28 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-06-13 05:03:20 2456 e28 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2006-06-13 05:03:20 2456 e28 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2006-06-13 05:03:20 2456 e28 DtaStor Default service for AU is
{7971F918-A847-4430-9279-4A52D1EFE18D}
2006-06-13 05:03:20 2364 8a0 COMAPI - Added scan package service,
ServiceID = {D990C7D7-9B7F-4729-9313-3023E3AFFFDD}
2006-06-13 05:03:20 2364 8a0 COMAPI -------------
2006-06-13 05:03:20 2364 8a0 COMAPI -- START -- COMAPI: Search [ClientId
=
SMS_WUSHandler]
2006-06-13 05:03:20 2364 8a0 COMAPI ---------
2006-06-13 05:03:20 2364 8a0 COMAPI - Include potentially superceded
updates
2006-06-13 05:03:20 2364 8a0 COMAPI - Online = Yes; Ignore download
priority = Yes
2006-06-13 05:03:20 2364 8a0 COMAPI - Criteria = "CategoryIDs contains
'68C5B0A3-D1A6-4553-AE49-01D3A7827828'"
2006-06-13 05:03:20 2364 8a0 COMAPI - ServiceID =
{D990C7D7-9B7F-4729-9313-3023E3AFFFDD}
2006-06-13 05:03:20 2364 8a0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = SMS_WUSHandler]
2006-06-13 05:03:20 1204 618 Agent *************
2006-06-13 05:03:20 1204 618 Agent ** START ** Agent: Finding updates
[CallerId = SMS_WUSHandler]
2006-06-13 05:03:20 1204 618 Agent *********
2006-06-13 05:03:23 1204 618 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-06-13 05:03:23 1204 618 PT + Offline serviceId =
{D990C7D7-9B7F-4729-9313-3023E3AFFFDD}
2006-06-13 05:03:34 1204 618 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2006-06-13 05:03:34 1204 618 PT + Offline serviceId =
{D990C7D7-9B7F-4729-9313-3023E3AFFFDD}
2006-06-13 05:03:36 1204 618 Agent * Added update
{6F5DC828-0F05-4577-9A8A-74AB1CBE00A9}.100 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{95190DDF-2E33-4DA2-A9E2-F9C9A9B5FCC3}.102 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{E643DC24-BC71-47FF-A4B7-01A0555A2069}.102 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{DD159641-A8BD-4602-8FAF-312E24FA3DC8}.102 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{9FF741E0-F11E-4CF5-8B49-3BF52D92B814}.102 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{6FA81A06-FE17-4941-BB3C-DE597AFD29D0}.100 to search result
2006-06-13 05:03:36 1204 618 Agent * Added update
{8F7E89BD-465F-4FAA-880F-8382E5D1BCB8}.100 to search result
2006-06-13 05:03:36 1204 618 Agent * Found 7 updates and 19 categories
in
search
2006-06-13 05:03:36 1204 618 Agent *********
2006-06-13 05:03:36 1204 618 Agent ** END ** Agent: Finding updates
[CallerId = SMS_WUSHandler]
2006-06-13 05:03:36 1204 618 Agent *************
2006-06-13 05:03:36 2364 ba0 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = SMS_WUSHandler]
2006-06-13 05:03:36 2364 ba0 COMAPI - Updates found = 7
2006-06-13 05:03:36 2364 ba0 COMAPI ---------
2006-06-13 05:03:36 2364 ba0 COMAPI -- END -- COMAPI: Search [ClientId
=
SMS_WUSHandler]
2006-06-13 05:03:36 2364 ba0 COMAPI -------------
2006-06-13 05:03:36 2364 8a0 COMAPI -------------
2006-06-13 05:03:36 2364 8a0 COMAPI -- START -- COMAPI: Search [ClientId
=
SMS_WUSHandler]
2006-06-13 05:03:36 2364 8a0 COMAPI ---------
2006-06-13 05:03:36 2364 8a0 COMAPI - Online = No; Ignore download
priority = Yes
2006-06-13 05:03:36 2364 8a0 COMAPI - Criteria = "UpdateID !=
'6f5dc828-0f05-4577-9a8a-74ab1cbe00a9' and UpdateID !=
'95190ddf-2e33-4da2-a9e2-f9c9a9b5fcc3' and UpdateID !=
'e643dc24-bc71-47ff-a4b7-01a0555a2069' and UpdateID !=
'dd159641-a8bd-4602-8faf-312e24fa3dc8' and UpdateID !=
'9ff741e0-f11e-4cf5-8b49-3bf52d92b814' and UpdateID !=
'6fa81a06-fe17-4941-bb3c-de597afd29d0' and UpdateID !=
'8f7e89bd-465f-4faa-880f-8382e5d1bcb8'"
2006-06-13 05:03:36 2364 8a0 COMAPI - ServiceID =
{D990C7D7-9B7F-4729-9313-3023E3AFFFDD}
2006-06-13 05:03:36 2364 8a0 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = SMS_WUSHandler]
2006-06-13 05:03:36 1204 618 Agent *************
2006-06-13 05:03:36 1204 618 Agent ** START ** Agent: Finding updates
[CallerId = SMS_WUSHandler]
2006-06-13 05:03:36 1204 618 Agent *********
2006-06-13 05:03:44 1204 618 Agent * Added update
{E45B26C2-278F-48F3-97D1-AA0FD57423D5}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{BBE805EE-2CF7-4110-9BE8-4FE32B144E5A}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9A127D52-45FA-44BA-ACC5-5EA9A637FE4E}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{BB758AAA-8024-44D0-8434-73CEFE8CA80B}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{4B689082-CA9C-46CC-B2FC-720FEDE21299}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{3A7EFDB0-D88D-42A6-8439-C7D0B1BCAC82}.10 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{B20C7AC9-F972-480C-9601-DE0486342506}.11 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{C4B891EE-36A1-DDB6-2F9F-C7B4E58990A3}.12 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{4CDB577B-FDD1-49D4-87CC-3808AD20ACBC}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9306CDFC-C4A1-4A22-9996-848CB67EDDC3}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{5BC6E116-9964-4452-AE5A-C54BD709BC53}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{1E59F963-12F5-4BFD-A73D-366921779C28}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{DD167F04-69E8-46A0-83DA-D4A5143EDBF1}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{AADB419D-3C09-408D-9D64-20A451CBD5BC}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{D80D91CF-6361-4FDF-B35D-F05077902973}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{1AFB1AFE-9AAF-4DC4-9DAC-C75303A84655}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{70E702CB-5D44-494D-8594-476AC774CD51}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{66216830-74FA-4A91-BEA8-212E6A5A43DD}.12 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{E0A7FC7E-FF6E-4559-990B-4B4A01F0AD39}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{EE49A276-D4AE-4C9E-829E-7901D10055E0}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9197DADA-DE1C-420F-B558-E7018602E960}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{B00FE76D-8C87-48A2-9D5D-FD2D1336698C}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{AE76FA20-B794-4E9C-8554-7A00C8153E27}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{6D5B814E-201C-4F9B-965A-6672F85CEB9A}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{923E52D0-B0B7-48A5-9C4D-C0741AD4B53F}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{B5503E2C-ADAF-494B-B3F7-15E893F84273}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{5E7DD70B-B694-4D0C-9146-14C08F4BAE3B}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{0E23ED43-08B0-4EB6-8539-1449C29FB131}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{FD4E99A6-FCBB-47FD-8748-C0BD8F5DA9FB}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{41A25FE0-F119-4AA4-AFC6-86A1CCA0F195}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{FF8EC90C-6D23-48EB-8158-BAE4696563DC}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9B390F2B-845A-4C1C-9964-4C49D1788D00}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{58313F8C-4976-48AA-9537-79E4C1BFEBE0}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{3B936005-0C22-4DD7-90BB-51793D6D2E57}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{D5DCA474-C758-4AB5-A523-1307E801098A}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9C0CFA0F-28F6-4A26-AD6C-61FB34130873}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{F9387D81-B302-4EF6-BB05-7E14BD587DB1}.101 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{015984CC-2265-47B6-B255-1818F9937F20}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{F4D3F81B-6CB8-4501-A316-9A6216001FEC}.102 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{8C6B7628-95CF-4450-8F60-136A70B930C5}.104 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{9608001E-2D54-4C54-B795-ACBCAC1A9930}.106 to search result
2006-06-13 05:03:44 1204 618 Agent * Added update
{1840A2A4-9253-42D3-AE79-4C03308D7F12}.100 to search result
2006-06-13 05:03:44 1204 618 Agent * Found 43 updates and 19 categories
in
search
2006-06-13 05:03:44 1204 618 Agent *********
2006-06-13 05:03:44 1204 618 Agent ** END ** Agent: Finding updates
[CallerId = SMS_WUSHandler]
2006-06-13 05:03:44 1204 618 Agent *************
2006-06-13 05:03:44 2364 ba0 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = SMS_WUSHandler]
2006-06-13 05:03:44 2364 ba0 COMAPI - Updates found = 43
2006-06-13 05:03:44 2364 ba0 COMAPI ---------
2006-06-13 05:03:44 2364 ba0 COMAPI -- END -- COMAPI: Search [ClientId
=
SMS_WUSHandler]
2006-06-13 05:03:44 2364 ba0 COMAPI -------------
----- End Log entry -----
Bill Sanderson MVP said:
OK - now I've read your earlier replies to others in the thread. Let's
see
the log file. I believe you will find that AutoUpdate is configured to
connect to an internal server at your institution. That server may
intentionally not have Windows Defender updates available.
Your error message is not typical of this scenario--but some variation of
it
seems most likely, given the institutional context.