Hi Jane,
1.- There is also a third-party fix which has had good results for a number
of folks here:
Dial-a- Fix
http://wiki.djlizard.net/Dial-a-fix
Scroll down about 2/3 of the way to Download Dial-a-fix
Run this program with all the functions activated in safe mode.
--it may look as if the scan has frozen.
DAF is actually doing lots of shoveling and shuffling, so don't interrupt it.
Dial-a-fix is essentially a scripted run through of the standard Microsoft
fixes.
---
2.- You can repair Windows Defender.
First exit WD, click the down arrow to the right of the white question mark
in blue circle and then click Exit Windows Defender; using Add or Remove
Programs in Control Panel. Click WD and click Change.
Click Next, and then
click Updªte.
Reboot
If you still have the same problem, try this:
First exit WD, click the down arrow to the right of the white question mark
in blue circle and then click Exit Windows Defender; using Add or Remove
Programs in Control Panel.
Click WD and click Support Information and
click Repair.
Reboot.
--
For the benefit of the community reading this post, please rate the pºst.
I hope this post is helpful.
Let us know how it works ºut.
Еиçеl
---
GREED
The miser and the pig are of no use till death.-----La Mothe
:
Thanks Engel
Have done all as suggested. Defender has kept running while PC is switched
on now. However, if I switch PC off, when I come to switch on again it does
not run automatically on start-up. Should it?
Jane
:
Hi Jane,
Scan with CCleaner and Ewido (now known as AVG Anti-Spyware)
CCleaner will clear your temp folders where a lot of malware hides installers
and Ewido performs great with Trojans.
Go for scans in safe mode (F-8)
Windows XP
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment
that is installed in your machine, amount of memory, hard drives installed
etc. At this point you should gently tap the F8 key repeatedly until you are
presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Do whatever tasks you require (CCleaner) and when you are done reboot to
boot back into normal mode.
Ccleaner -
http://www.ccleaner.com
Note, uncheck Yahoos tool bar during install.
CCleaner even has a built-in Registry Cleaner. It's not the best (not
CCleaner's main function), but it will find invalid registry entries that
most Registry Cleaners will not. Unlike the Disk Cleaners with a Registry
Cleaner, CCleaner does really fast scanning for Registry Issues. The reason
is CCleaner doesn't want to effect Windows performance or effect any
applications. It's better to be safe than sorry!
The first time you run CCleaner's Issues scanner you'll have to keep
running it back-to-back until it finds nothing. One scenario is a registry
key may only be a reference pointing to a completely different location in
the registry and when it's removed then that reference link is also noticed
as being invalid on a subsequent scan. It's generally a good idea to keep
running the Issues scan until nothing is listed.
Reboot
--
Then try Ewido scan on line
http://www.ewido.net/en/download/
--
DIFFICULTY
The difficulty in life is the choice.-----George Moore
:
Hi Engel,
I did try OneCare as I had pop-up ads appearing all over the place, but it
found nothing so I ditched it (decided it was a waste of time!) and managed
to clean up with a combination of AVG and Spybot (I hope!)
As for the rest, thanks for the instructions. It just switched itself off
about 30 minutes ago and the event viewer says:
Event Type: Information
Event Source: WinDefend
Event Category: None
Event ID: 5010
Date: 12/05/2007
Time: 16:13:32
User: N/A
Computer: ACER-PC
Description:
Windows Defender scanning for spyware and other potentially unwanted
software is disabled.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
I tried the link and there was no info available.
I'm off for the weekend so will catch up on any thoughts you have in a
couple of days.
Thanks
Jane
:
Hi Jane,
Am I correct in thinking that you installed Windows Live OneCare ?
Do Start - Run – type:
eventvwr.msc
and hit enter.
Click on the System event log.
Click on View, Filter.
In the Source dropdown control, choose WinDefend.
Double click, this will give you a list of system events generated by
Windows Defender.
Look in the right pane for yellow or red-triangle events
Right click to highlight a specific event you wish to examine and select
properties to show the full Description.
See if the cause of stoping is described there.
--
IGNORANCE
In order to have wisdom we must have ignorance.----Theodore Dreiser
:
Hi Engel,
I have defender set so the icon shows in the status bar and it has a nice
green tick to show it's working. It can stay like that for minutes or hours,
then for no apparant reason it has either disappeared or has the yellow
exclamation mark, when I look to find out why the box normally comes up and
says "windows defender is turned off" etc. Well I know I didn't turn it off,
so suspect that gremlins are at work!
As for the "system events log" - sorry, but I did say I was very dim. If you
can tell me where to find it, I'll keep track of what it says and let you
know. Afraid me and pc's are a bit like me and cars, I know how to start it,
fuel it and drive it, but don't know anything about what's under the bonnet!
Thanks
Jane
:
Hello Daft Bat,
Can you say more about what you saw that led you to say that it "that
defender keeps switching itself off ...?"
