Defender installation failure w. Error 1609

  • Thread starter Thread starter Guest
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Guest

Installation started fine, uninstalled Antispyware Beta 1, then halted with
an Error
1609: "Users is not a valid user or group."
Mystery: there are no users - I'm a single user on a single PC. My W2k is
valid (MS's own validification process always accepts it), I have a Passport
account (I thought I'm a valid user with these) and of course I'm not a group.
Besides, it is nowhere mentioned that such conditions of Defender
installation exist.
I use W2KProSP4, IE6SP1 (both with all the patches MS regularly issues) and
naturally have administrator rights on my single PC.
No idea, how can I install Defender :((
 
I did a search of Google and found the exact error message that you describe
and proposed solution in a Microsoft KB article as shown below though it
indicates this is a problem with non English version of the operating
system. It may also help to use Event Viewer to look in the logs to see if
any pertinent messages have been recorded as warnings/errors that may be
helpful. --- Steve


http://support.microsoft.com/kb/915087
 
Many thanks Steve - I'll try it and will let you know.
Thanks a lot ! (I'm stupid - should have thought of googling the Error No.! )
 
Sounds good. It never hurts to ask in a newsgroup but often you can find
helpful information by using Google being sure to search web and
oups. --- Steve
 
I manually uninstalled Antispyware (I read somewhere that Defender's
automatic uninstall of Antispyware resulted in problems in some cases). Then
I followed your advice (and KB915087 description) and voila!
Defender installed and running smoothly! :)
Thank you very much Steve for your time and effort to help me !!
 
Great! Thanks for reporting back what worked for you for the benefit of us
all. --- Steve
 
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