Defender: error 0x8050800c during scan

  • Thread starter Thread starter ObiWan
  • Start date Start date
O

ObiWan

Hello all, I'm testing the beta2 of WinDefender
and whenever I try to run a scan on a machine
I receive the following error:

<========================================>
Windows Defender scan has encountered an error and terminated.
Scan ID: {3DFBC5A5-9DB4-44B5-9410-58465D891355}
Scan Type: AntiSpyware
Scan Parameters: Quick Scan
User: DOMAIN\User
Error Code: 0x8050800c
Error description: An unexpected problem occurred. Install any available
updates, and then try to start the program again. (To check for updates,
click Start, click All Programs, and then click Windows Update.)

<========================================>

notice that the machine is "clean as a baby" and that
defender has the latest update, the same error occurs
when defender starts a scheduled scan

the system is running windows 2000, SP4, full hotfixed
also, I had no problems with the previous MSAS


--

* ObiWan

Microsoft MVP: Windows Server - Networking
http://www.microsoft.com/communities/MVP/MVP.mspx
http://italy.mvps.org

DNS "fail-safe" for Windows 2000 and 9X clients.
http://www.treewalkdns.com

Support and discussions forums/groups
http://forums.treewalkdns.com
news://news.treewalkdns.com

408 XP/2000 tweaks and tips
http://www.treewalkdns.com/tq/index.htm
 
I'm also getting these errors.
I let the scheduled scan run several days,
I removed Defender and re-downloaded and reinstalled.
Still getting the same error.

Is somebody at MS going to fix this?
Or just ignore the problem until it goes away by itself?
 
James said:
I'm also getting these errors.
I let the scheduled scan run several days,
I removed Defender and re-downloaded and reinstalled.
Still getting the same error.

Is somebody at MS going to fix this?
Or just ignore the problem until it goes away by itself?
Click to expand...
 
Hello all, I'm testing the beta2 of WinDefender
and whenever I try to run a scan on a machine
I receive the following error:
Click to expand...

Solved :)

uninstall and reinstall defender, when the setup
asks to "update the definition and run a scan"
deny it (uncheck the option), next fire up the GUI
of Defender and click the "down arrow" next to
the "scan" button, select "custom scan" and then
"scan selected drives and folders", click the
"select" button and check your disk(s)

that's all, now perform an update and then scan
your system and defender won't crash (or at least
it didn't crash here)

HTH

--

* ObiWan

Microsoft MVP: Windows Server - Networking
http://www.microsoft.com/communities/MVP/MVP.mspx
http://italy.mvps.org

DNS "fail-safe" for Windows 2000 and 9X clients.
http://www.treewalkdns.com

Support and discussions forums/groups
http://forums.treewalkdns.com
news://news.treewalkdns.com

408 XP/2000 tweaks and tips
http://www.treewalkdns.com/tq/index.htm
 
Afraid not...

I did exactly as you suggested:
Uninstalled
Re-installed
Deferred update
Ran custom scan (C-drive only) it puked...

Then I had it grab the new sigs.
ran a quick scan - It puked

I'm afraid for now this program is not making it past my test machine.
I won't install it anywhere else until they get it fixed.

Thanks for the tips though.
 
I don't think that's sure-fire. I do think there was a message from a
[MSFT] name here stating that they were aware of this one and working on
it--but I may be confusing this with some other scan-completion issue.
--
 
Thanks for the tips though.
Click to expand...

Y/W, sorry it didn't work for you, at any rate
I went to "custom scan", selected the drives
and DID *NOT* run the scan at that time, I
just went back to the main page, then I asked
Defender to seek for updates and once the
updates were installed, I just clicked "scan"
on the main page

hope it's clear now
 
On all machines where I installed Defender and got this error code
everything turned out OK once Defender performed its first scheduled scan.



Bill Sanderson said:
I don't think that's sure-fire. I do think there was a message from a
[MSFT] name here stating that they were aware of this one and working on
it--but I may be confusing this with some other scan-completion issue.
--

ObiWan said:
Solved :)

uninstall and reinstall defender, when the setup
asks to "update the definition and run a scan"
deny it (uncheck the option), next fire up the GUI
of Defender and click the "down arrow" next to
the "scan" button, select "custom scan" and then
"scan selected drives and folders", click the
"select" button and check your disk(s)

that's all, now perform an update and then scan
your system and defender won't crash (or at least
it didn't crash here)

HTH

--

* ObiWan

Microsoft MVP: Windows Server - Networking
http://www.microsoft.com/communities/MVP/MVP.mspx
http://italy.mvps.org

DNS "fail-safe" for Windows 2000 and 9X clients.
http://www.treewalkdns.com

Support and discussions forums/groups
http://forums.treewalkdns.com
news://news.treewalkdns.com

408 XP/2000 tweaks and tips
http://www.treewalkdns.com/tq/index.htm
Click to expand...
Click to expand...
 
I had same Error.
Thinkpad T41p Windows XP Pro SP2 /w Symantec Client Secuirty 3.0, Windows Servcer 2003 Domain Client,
Microsoft Anti Spyware Beta installed.

I uninstalled Anti Spyware beta,
then install Windows Defender,
1st scan I got error 0x8050800c.

then, try to find windows defender update, but already updateded.
so, I uninstall and use Ccleaner, then install again.

same error at same timing.

uninstall again, and use windows installer cleaner to delete Windows defender data.
check Thinkpad update.
install thinkpad client security.
then install windows fedender again, but choose no update and no spynet.
then quick scan, I got same Error.
then try to update Windows defender to feb, 23rd (1.13.1282.6 ) signiture.
after update complete, I try to quick scan again.

finally I completed scan without error.


"Fuzzy John" <[email protected]> wrote in message news:%[email protected]...
 
This error should be fixed with the engine update we released earlier this
evening.

If anyone still encounters this error, I would very much like to know about
it so we can debug further.

Thanks

-Mike
 
the same error also with the new update:
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1186.0
Signature Version: 1.13.1282.6

Event Type: Error
Event Source: WinDefend
Event Category: None
Event ID: 1005
Date: 2/24/2006
Time: 11:38:56 AM
User: N/A
Computer: MYHOME
Description:
Windows Defender scan has encountered an error and terminated.
Scan ID: {F257B55C-3987-4689-9435-D3D7F45A2983}
Scan Type: AntiSpyware
Scan Parameters: Custom Scan
User: MYHOME\BetHalachmi
Error Code: 0x8050800c
Error description: An unexpected problem occurred. Install any available
updates, and then try to start the program again. (To check for updates,
click Start, click All Programs, and then click Windows Update.)
 
Hate to rain on your parade...
but I'm still getting the same error.

I went to windows update and installed the new sigs as posted.
After it finished I ran a quickscan. It errored... same error.

Some additional info:

System Information report written at: 02/24/06 08:02:21
System Name: JIM
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name JIM
System Manufacturer Compaq
System Model Evo D510 SFF
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2657 Mhz
BIOS Version/Date Compaq 686O2 v2.20, 12/30/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskDmVolumes\JimDg0\Volume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name jim
Time Zone Central Standard Time
Total Physical Memory 768.50 MB
Available Physical Memory 328.98 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.58 GB
Page File D:\pagefile.sys
 
I am using
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1186.0
Signature Version: 1.13.1282.6

and I get the error, have down Microsoft Update, check for updates and check
for updates under Help/About

As noted in another post (your search did not find 8050800c on 0x8050800c)
it happens on different file on each machine
wowexec
notepad
dvdplay
each machine same file, every time, either type of scan.
--
James White
CSH Consultants Pty Ltd
Australia
 
Mike,

I picked up the distribution on 2/26 and loaded on two machines. The first
went fine. The second gave this error. I followed James' suggestion and
looks like it is working fine.

If you would like any specifics, let me know what you need. Have a great day.
 
Well I spoke too soon, if I do not get the latest update it will do a full
scan. Once I get the latest update, it errors out.

I am using signature version 1.13.1282.6
 
Count me in. I have the latest updates and still get the error below.

=============
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1186.0
Signature Version: 1.13.1282.6
=============

=============

Event Type: Error
Event Source: WinDefend
Event Category: None
Event ID: 1005
Date: 2/25/2006
Time: 10:34:24 PM
User: N/A
Computer:
Description:
Windows Defender scan has encountered an error and terminated.
Scan ID: {161A7DE0-3D97-468F-9C1B-754BC4D81994}
Scan Type: AntiSpyware
Scan Parameters: Quick Scan
User: NT AUTHORITY\NETWORK SERVICE
Error Code: 0x8050800c
Error description: An unexpected problem occurred. Install any available
updates, and then try to start the program again. (To check for updates,
click Start, click All Programs, and then click Windows Update.)


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

=============
 
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