Defender constantly closing & turning-off.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My Windows Defender is constantly closing and turning-off. Anyone Know
what's causing this problem and how to correct it?
 
What happens? Do you get an error message? Is Windows Live OneCare
installed?

What antivirus is installed? Is it up to date, and have you done a complete
scan of the machine recently?
 
Bill Sanderson said:
What happens? Do you get an error message? Is Windows Live OneCare
installed?

What antivirus is installed? Is it up to date, and have you done a complete
scan of the machine recently?
Click to expand...

Pauly: The check mark on the Defender icon (in the Task Tray) turns yellow.
I click the icon and a pop-up message warns me that Defender is closed and
turned off, and that my computer is at risk. The message contains a linked
statement, "open and turn on Defender." When I click on the link, Defender
is opened and turned on. Yes, Live OneCare is installed.

The installed antivirus program is Windows Live OneCare and is up to date
and do a "Full System Scan" daily.
 
Hmm - something is amiss, but perhaps not what you think:

Windows Live OneCare, in current versions, supplants Windows Defender, and
disables it. OneCare contains the same protection ability, and this is
intentional. What I don't understand is that you are seeing this icon
change--but perhaps you are starting Defender manually?

See this KB article for authoritative information:

http://support.microsoft.com/kb/932902



--
 
Pauly: Thanks Bill; this takes a load off my mind. The "KB" was right on
the money in discribing the issue.
 
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