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J

JD

I'm still trying to figure out why I can't get the Comcast.net page to
display properly (with Modify This Page options). I suspect something in the
IE setup.
Under Tools | Advanced there are two entries that I don't understand. Both
are UNCKECKED by default.
Microsoft VM:
Java console enabled
Java logging enabled
What are these for, and is it possible that checking them, I might get the
page to display the way it's supposed to?
Or is it likely that IE needs to be "repaired," as one Comcast tech support
person suggested?
 
JD said:
I'm still trying to figure out why I can't get the Comcast.net page to
display properly (with Modify This Page options). I suspect something
in the IE setup.
Under Tools | Advanced there are two entries that I don't understand.
Both are UNCKECKED by default.
Microsoft VM:
Java console enabled
Java logging enabled
What are these for, and is it possible that checking them, I might
get the page to display the way it's supposed to?
Or is it likely that IE needs to be "repaired," as one Comcast tech
support person suggested?
Click to expand...

They shouldn't be checked for the typical user. They are not needed for
Java to work.
 
Thank you Frank. I intuited that from the "What's This?" description and
from the fact that they are unchecked by default.
I remain frustrated as to why I can't the the Comcast page to display
properly? Does "repairing" IE sound like a reasonable suggestion?
 
JD said:
Thank you Frank. I intuited that from the "What's This?" description
and from the fact that they are unchecked by default.
I remain frustrated as to why I can't the the Comcast page to display
properly? Does "repairing" IE sound like a reasonable suggestion?
Click to expand...

What error message are you getting?
 
There is no error message. It's just that the Comcast.net Home Page is
supposed to have buttons like "Modify This Page," but I don't have them. I
get a plain page, and the techs at Comcast tell me to enable Java and Flash,
reset IE defaults, and, lastly, to "repair" Internet Explorer.
 
JD said:
There is no error message. It's just that the Comcast.net Home Page is
supposed to have buttons like "Modify This Page," but I don't have
them. I get a plain page, and the techs at Comcast tell me to enable
Java and Flash, reset IE defaults, and, lastly, to "repair" Internet
Explorer.
Click to expand...

A repair of IE shouldn't cause problems. Use method 2 in this article; it
works on earlier versions of Windows. And make sure your anti-virus is
turned off.

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
 
Thanks Frank. I did read and copy the article. However, I note the following
instructions:
"Change the value data from 1 to 0, and then click OK. Quit Registry Editor,
and then install Internet Explorer 6."
Perhaps I missed something, but exactly HOW do I "then install Internet
Explorer 6"?
 
JD said:
Thanks Frank. I did read and copy the article. However, I note the
following instructions:
"Change the value data from 1 to 0, and then click OK. Quit Registry
Editor, and then install Internet Explorer 6."
Perhaps I missed something, but exactly HOW do I "then install
Internet Explorer 6"?
Click to expand...

Install from here:

Get Internet Explorer 6 Service Pack 1
on
http://www.microsoft.com/windows/ie
 
Thanks Frank. The article says that after making some change in the
registry, I should then "install Internet Explorer." I must have missed
something because I am not clear on how to "install" IE.
 
JD said:
Thanks Frank. The article says that after making some change in the
registry, I should then "install Internet Explorer." I must have
missed something because I am not clear on how to "install" IE.
Click to expand...

I forgot to mention:

Make sure your anti-virus is turned off.
 
I thought that IE was an integral part of the Windows os. If it were an
ordinary piece of software I would know how to uninstall and reinstall it.
Can IE, in fact, be "uninstalled"?
 
JD said:
I thought that IE was an integral part of the Windows os. If it were
an ordinary piece of software I would know how to uninstall and
reinstall it. Can IE, in fact, be "uninstalled"?
Click to expand...

Upgrades can be installed, leaving you with an earlier version. You cannot
go back farther than the version that comes with your Windows version.
 
Frank Saunders said:
Upgrades can be installed, leaving you with an earlier version. You
cannot go back farther than the version that comes with your Windows
version.
Click to expand...

"installed" should have been "uninstalled".
 
Here are the words of the MSKB article:

To avoid this error message and reinstall the same version of Internet
Explorer and Outlook Express, follow these steps:
While you are logged on as an administrator, click Start, and then click
Run.
In the Open box, type regedit, and then click OK.
Locate the appropriate registry subkey, right-click the IsInstalled
(REG_DWORD) value, and then click Modify.
To reinstall only the Internet Explorer 6 browser component on Windows XP,
use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
To reinstall only Outlook Express 6 on Windows XP, use the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Change the value data from 1 to 0, and then click OK.
Quit Registry Editor, and then install Internet Explorer 6.

Again I read, "install Internet Explorer 6."
I can request a CD from which I can install it. Is that what they mean? Is
this what constitutes a "repair" of IE.
Or do they mean to do it through Add/Remove Programs | Windows Setup?
Wouldn't that require that it be "uninstalled" first?
 
JD said:
Here are the words of the MSKB article:

To avoid this error message and reinstall the same version of Internet
Explorer and Outlook Express, follow these steps:
While you are logged on as an administrator, click Start, and then
click Run.
In the Open box, type regedit, and then click OK.
Locate the appropriate registry subkey, right-click the IsInstalled
(REG_DWORD) value, and then click Modify.
To reinstall only the Internet Explorer 6 browser component on
Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
To reinstall only Outlook Express 6 on Windows XP, use the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Change the value data from 1 to 0, and then click OK.
Quit Registry Editor, and then install Internet Explorer 6.

Again I read, "install Internet Explorer 6."
I can request a CD from which I can install it. Is that what they
mean? Is this what constitutes a "repair" of IE.
Or do they mean to do it through Add/Remove Programs | Windows Setup?
Wouldn't that require that it be "uninstalled" first?
Click to expand...

Up near the top of
http://www.microsoft.com/windows/ie
is a link that says
Download now

After deleting the appropriate Registry value, click that Download now.
 
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