Default JPG software to use

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Guest

Hello, I'm trying to help a friend who knows less than I do so we are both
probably in trouble. I send them a .jpg file attached to an email and their
PC displays the picture (as a part of the message) but they can't display nor
print the attachment. When they go to print, a blank page comes out. My PC
has photo software that is used as a default and i have no problems working
with the file that I attach to their message. Their PC has the standard XP
HOME edition with IE 6, and I don't know what MS provides in the way of photo
software to display or print jpg files. I know how to change defaults, but
don't know what software to select for the jpg file extension to take care of
their jpg files. Any help would be greatly appreciated.Thanks, Tom
 
TomC said:
Hello, I'm trying to help a friend who knows less than I do so we
are both probably in trouble. I send them a .jpg file attached to an
email and their PC displays the picture (as a part of the message)
but they can't display nor print the attachment. When they go to
print, a blank page comes out. My PC has photo software that is
used as a default and i have no problems working with the file that I
attach to their message. Their PC has the standard XP HOME edition
with IE 6, and I don't know what MS provides in the way of photo
software to display or print jpg files. I know how to change
defaults, but don't know what software to select for the jpg file
extension to take care of their jpg files. Any help would be
greatly appreciated.Thanks, Tom
Click to expand...

See http://www.oehelp.com/noimg.aspx

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Thanks for responding Frank. I followed the referenced instructions and on
my system, at HKEY_CLASSES_ROOT/.jpg I have Default "OISJpegfile" and Content
"image/jpeg". Should I have them do a regedit and change theirs to the same
two things that I have under data? I don't believe they have had any photo
software installed so is it possible that another problem could be that they
don't have their folder options default set to whatever was provided with
their Win XP System for JPG files?? What software does the standard xp
provide to display JPG files? THanks, Tom
 
TomC said:
Thanks for responding Frank. I followed the referenced instructions and
on
my system, at HKEY_CLASSES_ROOT/.jpg I have Default "OISJpegfile" and
Content
"image/jpeg". Should I have them do a regedit and change theirs to the
same
two things that I have under data? I don't believe they have had any
photo
software installed so is it possible that another problem could be that
they
don't have their folder options default set to whatever was provided with
their Win XP System for JPG files?? What software does the standard xp
provide to display JPG files? THanks, Tom
Click to expand...


Export the key and then change it.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Frank,
I don't understand what you meant by "Export the Key and change it"??
Are you referring to the HKEY_CLASSES_ROOT\.jpg default or content type? Or
are you referring to changing the suffix of a .jpg file???? Or something else?
Tom
 
Excuse me butting in but you certainly should not change theirs to
match yours when yours is non-standard.
They won't have the same photo software, so "OISJpegfile" will produce
an error.
Frank's site has the normal Windows default, so please use that.

XP has IE as standard for JPG and "jpegfile" will point to that.
If they are not happy using Regedit, then try this:

Make up a file from the lines below. Copy into a file called fix.reg
which should be created in Notepad. Do not retype, copy in case of
errors. The 1st line in the file is the line REGEDIT4
Make sure your mail or news reader does not add any spaces to the end
of a line.
The last line must be blank.
Rightclick fix.reg and select Merge


-----copy below this line fix.reg------------
REGEDIT4


[HKEY_CLASSES_ROOT\.jfif]
@="jpegfile"
"Content Type"="image/jpeg"


[HKEY_CLASSES_ROOT\.jpe]
@="jpegfile"
"Content Type"="image/jpeg"


[HKEY_CLASSES_ROOT\.jpeg]
@="jpegfile"
"Content Type"="image/jpeg"


[HKEY_CLASSES_ROOT\.jpg]
@="jpegfile"
"Content Type"="image/jpeg"


//reset JPG back to IE


---- end file above here

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.org/index.html
 
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