Defaul Homepage Help

[JC]

I have http://msnmember.msn.com/default2.armx set as my
default homepage. Lately, I have had many problems where
that homepage is automatically changed to http://cool-
search.net or some variation of that. I have contacted
MSN support and they told me to delete my cookies and
download the critical updates. AOL member support
suggested that I remove all spyware programs and check my
computers for viruses. I have done all of that but yet,
my default homepage continues to be changed to this
cool.net site. It has come to the point where I have to
reset my homepage every time I launch internet explorer.
Is there anything that can be done to stop this? It's
getting frustrating because no one seems to know how to
stop this. I do not want that cool.net site anywhere on
my computer. Please help!

 

[Robert Duffy]

http://www.spywareinfo.com/articles/cws/
coolwebsearch [the whole story & removal tool]

| I have http://msnmember.msn.com/default2.armx set as my
| default homepage. Lately, I have had many problems where
| that homepage is automatically changed to http://cool-
| search.net or some variation of that. I have contacted
| MSN support and they told me to delete my cookies and
| download the critical updates. AOL member support
| suggested that I remove all spyware programs and check my
| computers for viruses. I have done all of that but yet,
| my default homepage continues to be changed to this
| cool.net site. It has come to the point where I have to
| reset my homepage every time I launch internet explorer.
| Is there anything that can be done to stop this? It's
| getting frustrating because no one seems to know how to
| stop this. I do not want that cool.net site anywhere on
| my computer. Please help!

 

[Ramesh [MVP]]

Home Page Setting Changes Unexpectedly, or You Cannot Change your Home Page
Setting
http://support.microsoft.com/?kbid=320159

The problem may be due to a spyware.

Download Ad-Aware from www.lavasoftusa.com, scan the system and eliminate
the malware products. Re-apply the above fix if necessary.
** Remember to update the pattern file using WebUpdate in Ad-Aware **

( Caused by a malware called CoolWebSearch) Also, Download:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip )

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


I have http://msnmember.msn.com/default2.armx set as my
default homepage. Lately, I have had many problems where
that homepage is automatically changed to http://cool-
search.net or some variation of that. I have contacted
MSN support and they told me to delete my cookies and
download the critical updates. AOL member support
suggested that I remove all spyware programs and check my
computers for viruses. I have done all of that but yet,
my default homepage continues to be changed to this
cool.net site. It has come to the point where I have to
reset my homepage every time I launch internet explorer.
Is there anything that can be done to stop this? It's
getting frustrating because no one seems to know how to
stop this. I do not want that cool.net site anywhere on
my computer. Please help!