Deeper judders

  • Thread starter Thread starter Martin Conradi
  • Start date Start date
M

Martin Conradi

I recently posted about 2 computers of similar spec, one which 'judders' on
wipes, and one which wipes cleanly.

Having done all the helpful things suggested (defrag, DMA vs. PIO,
acceleration down, driver updates) I discovered by running Task Manager that
both machines had mostly similar activity going on, but 3 files were very
different file sizes :
explorer.exe/user (5Mb vs. 17Mb);
svchost.exe/system (4Mb vs. 17Mb);
mcshield/system (2Mb vs. 16Mb).

Might any of these have a bearing on the problem?

Martin Conradi
www.ShowcaseSolutions.net
 
Martin,

These Mb file sizes....is this the "mem usage" column?

Because for file sizes (using explorer) I'm seeing

c:\windows\explorer.exe 981kb
I can't find svchost.exe or
mcshield (is this your virus checker or firewall?)

For Mem Usage in windows task manager I'm seeing

explorer.exe/user (1 instance) 25,028K
svchost.exe/system 3,488K
svchost.exe/system 27,632K
svchost.exe/network 1,952K
svchost.exe/local service 4,492L
svchost.exe/system 3,140K
mcshield (must be your virus checker or firewall)

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
free powerpoint templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com
 
Look for C:\WINDOWS\system32\svchost.exe (Win XP Pro). It's 13KB in size.

Mcshield.exe is from McAfee. Can you disable scanning? McAfee would be my
suspect.
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
(Never test the depth of the water with both feet.)
 
Thanks! Will see if this takes us forward (but my laptop has the same virus
checker and it is not disabled).

Martin
 
Yes - mem usage. Both computers were booted up from cold and unattached to
any network at the time.

I'm going to look at Sonia's suggestion; then probably bury the computer
somewhere when the client isn't looking.

Martin
 
I recently posted about 2 computers of similar spec, one which 'judders' on
wipes, and one which wipes cleanly.

Having done all the helpful things suggested (defrag, DMA vs. PIO,
acceleration down, driver updates) I discovered by running Task Manager that
both machines had mostly similar activity going on, but 3 files were very
different file sizes :
explorer.exe/user (5Mb vs. 17Mb);
svchost.exe/system (4Mb vs. 17Mb);
Click to expand...

svchost probably has several instances? Is this the total of all of them or
one in particular?

Try Rightclick My Computer, choose Manage, open Services and compare what's
running on both computers. As I recall, svchost.exe is the process that "owns"
the various services.
 
I won't get a chance to run the computers side-by-side for a while; but this
was just one of several instances of 'svchost' (but way the largest).

Thanks.

Martin
 
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