Decompressor

[Deb]

I can't get my movie to play on my home computer. Works
fine at the office but at home I get a message

"Can not play video stream; no suitable decompressor can
be found"

Any ideas on what I can do?

 

[Olaf Knobloch [MS]]

I can't get my movie to play on my home computer. Works
fine at the office but at home I get a message

"Can not play video stream; no suitable decompressor can
be found"

Any ideas on what I can do?

Have you checked that the appropriate codec you've used for encoding the
file is installed on your machine at home? To find out which codec has been
used, have a look at the file's properties. If it is an codec from Microsoft
you have 2 options:
1. if your machine is connected to the internet, WMP should attempt to
download the codec on demand
2. you can install the Windows Media 9 Series Codecs Installation Package
from http://www.microsoft.com/windows/windowsmedia/download/default.asp

If you're machine at home is connected to the internet and WMP fails to
download the codec, then it's likely that you have used a codec which is not
available from Microsoft (it might have been installed with a 3rd party
application).

Hth
Olaf