dead printer--any ideas??

  • Thread starter Thread starter MZB
  • Start date Start date
M

MZB

Friend bought a used Epson color 777 printer to replace his current Epson
777.

It makes all the right noises but doesn't print at all.

He even did the print page test (with the printer disconnected from the
computer) and only a blank page came up. He had some spare cartridges and
got same with those.

Is there anything else he should try? Is there any specific part it could be
that he could take out of his old printer and put into the new printer?

Mel
 
MZB said:
Friend bought a used Epson color 777 printer to replace his current Epson
777.

It makes all the right noises but doesn't print at all.

He even did the print page test (with the printer disconnected from the
computer) and only a blank page came up. He had some spare cartridges and
got same with those.

Is there anything else he should try? Is there any specific part it could be
that he could take out of his old printer and put into the new printer?

Mel
Click to expand...
Hmmm,
Buying something used without even trying it out?
 
MZB said:
Friend bought a used Epson color 777 printer to replace his current Epson
777.

It makes all the right noises but doesn't print at all.

He even did the print page test (with the printer disconnected from the
computer) and only a blank page came up. He had some spare cartridges and
got same with those.

Is there anything else he should try? Is there any specific part it could be
that he could take out of his old printer and put into the new printer?

Mel
Click to expand...

Most probably the head has clogged particularly if it has been sitting idle for
some time.
The good news is that Epson printheads can usually be recovered.

E-mail Art Entlich

e-printerhelp
AT
mvps
DOT
org

Tell him the printer model, what the symptoms are and request a copy of his
Epson printhead cleaning manual.
Art will not charge you or spam you. Just give him a day or two as he is very
busy.
Tony
MS MVP Printing/Imaging
 
Hi Mel,

I believe you have already gotten hold of me via private email, but if
not, send me a request for the Epson Cleaning Manual and I will send you
a guide to help you resolve this problem.

Contact me at:

e-printerhelp(at)mvps(dot)org

(at) = @
(dot) = .

Art
 
Between the two of them, I suspect at least one, if not both can be
brought back to life.

Art
 
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